- Vantage Specialty Chemicals (Deerfield, IL)
- …responsible for global IT infrastructure , cybersecurity, desktop support, and service desk functions. This role ensures secure, resilient, and scalable ... operations with business priorities. **Essential Duties and Responsibilities** ** Infrastructure & Cloud Operations ** + Lead global...across both IT and OT systems. **End-User Support & Service Desk ** + Lead global service… more
- TekSynap (Bluemont, VA)
- …Services (CATTS) team provides support for the OS CIO IT Service Desk , Infrastructure Engineering, Operations & Maintenance, and Training Functions for ... **classified troubleshooting, system hardening, and compliance** for secure enclaves. **Continuity of Operations (COOP/COG)** + Serve as **sole lead for COOP site … more
- Valent BioSciences (Libertyville, IL)
- …and network engineer within the IT Operations team, supporting both the IT Service Desk and Infrastructure sub-teams. The position is responsible for ... Enterprise Architect/Team Lead and the Senior Manager of IT Service Delivery and Operations . Overall, it combines...and L3 IT support across both network-related and general infrastructure Service Desk requests as… more
- REI (Seattle, WA)
- …points of contact and governance leader for the MSP relationship for Service Operations , including quality control, escalation, collaboration, and training.. + ... effort with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements.… more
- Indorama Ventures (Dayton, TX)
- … service requests and incident tickets via the service desk . **Experience supporting multi site operations and coordinating onsite/remote dispatch with ... behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. *… more
- OhioHealth (Columbus, OH)
- …with the service management team to engage cross functional resources ( Service Desk , Field Services, Infrastructure , Application Support, Clinical ... for successful outcomes while minimizing the customers' effort. The Service Operations IT Lead serves as the...healthcare IT knowledge base. Support day-to-day activities in the Service Desk domain as needed to provide… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …of Network Operations and is responsible for providing excellent customer service and technical support to students, faculty, staff, and other visitors at the ... Assistant Director of Network Operations Overview Date Posted: 12/29/2025 Location: Bradenton Address:...responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of… more
- ManTech (Herndon, VA)
- …+ 7+ years of experience managing complex IT operations , including Service Desk and Infrastructure support, in a geographically dispersed ... service delivery from the initial user interaction ( Service Desk /Tier I) through proactive monitoring and...and integrate the daily operations of the Service Center, EOC, Infrastructure Operations ,… more
- Georgetown Univerisity (Washington, DC)
- …security, GOCard, telecommunications, enterprise operations ; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent ... Technology (IST) department is seeking a highly motivated Technology Operations and Client Services Senior Director to lead and...of the Information Systems Technology department and manage the Service Desk that provides technology and AV… more
- TekSynap (Springfield, VA)
- …infrastructure , server infrastructure , network security, telecommunications systems and service desk . Responsible for managing and setting priorities for ... agency NOC. This team provides support services for Network(s) Management, Operations , and Maintenance for all Network(s) infrastructure . Support includes… more