- Siemens (Sacramento, CA)
- …problems, and devising contingency plans.** + **Drive the project timeline for service mobilization, project landmarks, material delivery , and acceptance.** + ... more than 160 years, Siemens has been an integral provider of infrastructure , electrification, and transportation solutions in the United States. Rail systems must… more
- Post Holdings Inc. (New Albany, OH)
- …oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service delivery and continuous improvement in technical support operations. ... problem management, and disaster recovery. Partners with business colleagues establish appropriate service level objectives for service delivery and leads… more
- Capgemini (New York, NY)
- …regions. * Support commercial teams in drafting SoWs, SLAs, and reviewing service credits/penalties. * Contribute to sales-to- delivery handovers, ensuring smooth ... **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or,...next-generation CSM solutions. You'll work closely with global pre-sales, delivery , and client teams to build robust, cost-effective, and… more
- AECOM (Virginia Beach, VA)
- …our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex ... a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand....a customer focused mindset for Overnight and Evening Safety Service Patrol Operator positions in Virginia Beach, VA. These… more
- BlackRock (San Francisco, CA)
- …**Client Experience Delivery ** , client-facing teams orchestrating all aspects of service delivery , and onboarding teams bringing new business onto our ... of the servicing of the firm's clients. This includes service delivery , developing service solutions,...the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate… more
- Link Solutions Inc (Adelphi, MD)
- …with DoD standards and best business practices to drive process improvement and service delivery performance. Become an integral part of a professionally diverse ... protocols. + Implement and enforce metrics-driven processes to improve efficiency and service delivery . + Identify and analyze incident trends to drive… more
- Capgemini (Chicago, IL)
- …1. Design and implement dashboards and performance analytics to monitor service delivery and supplier performance. Support onboarding and configuration ... **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst -... Management Manuals (SMMs) and supporting documentation for SIAM delivery . Configure and integrate ServiceNow modules relevant to SIAM,… more
- SAIC (Hanover, MD)
- …under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT environment ... Commands Business Group of SAIC is seeking a **Field Service Technician** in **Hanover, MD** to support a transformational... Technician** in **Hanover, MD** to support a transformational infrastructure program for DCSA. SAIC is proud to be… more
- CACI International (Sterling, VA)
- …Program support functions to manage the cross-functional processes required for seamless service delivery . + Directly support the Program Manager and Deputy ... related Technology (COBIT) + International Standards Organization (ISO) + Led managed IT infrastructure service transitions + Experience leading large teams in a… more
- Amazon (Arlington, VA)
- …- Advanced knowledge in Microsoft Office Suite. - Experience in data centers, an infrastructure service provider or similar technology company - Ability to meet ... Description AWS Infrastructure Services owns the design, planning, delivery...missing, or poor-quality deliveries requiring immediate replacements or field service . - Lead cross-functional projects to meet commitments and… more