- IBM (Huntsville, AL)
- …operation; * Accountable to ensure a high level of client satisfaction with service delivery , technical support, and operational services for the client ... and contributing to the smooth functioning of systems and infrastructure . In this position, you will be at the...IBM Technical Support Services (TLS) is a leader in Service Delivery Excellence, providing world class support… more
- Amazon (Chantilly, VA)
- Description AWS Infrastructure Services (AIS) owns the design, planning, delivery , and operation of all AWS global infrastructure . In other words, we're the ... ideas and empowers you to own them to completion. The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data… more
- Amazon (Chantilly, VA)
- …experience and drive data center up-time and availability. About the team AWS Infrastructure Services owns the design, planning, delivery , and operation of all ... centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any… more
- The County of Los Angeles (Los Angeles, CA)
- … infrastructure projects + Experience managing contracts for building and/or infrastructure projects + Experience managing the delivery of vertical building ... Pacific Time (PT) - Until the needs of the service are met and is subject to closure without... projects * Experience managing contracts for building and/or infrastructure projects * Experience managing the delivery … more
- AIG (Charlotte, NC)
- …mission is to build resilient, efficient, and rapidly evolving IT infrastructure through a data-driven approach. SREs prioritize automation, monitoring, and incident ... shared ownership of reliability. Key responsibilities include defining and meeting Service Level Objectives (SLOs), managing error budgets, and conducting blameless… more
- GE HealthCare (NM)
- …and customer escalation ownership. + Ensure understanding of customers organizational and service delivery strategies and desired outcomes for their business. ... Additionally, understands complex customer infrastructure , applications, and service solutions and issues...leaders. + Knows/understands contractual deliverables, execute, and ensure smooth service delivery in the line with the… more
- GE HealthCare (Salt Lake City, UT)
- …and CSO Owner ship + Ensure understanding of customers organizational and service delivery strategies and desired outcomes for their business. Additionally, ... understands complex customer infrastructure , applications, and service solutions and issues...leaders. + Knows-understands contractual deliverables, execute, and ensure smooth service delivery in line with contractual commitments… more
- Microsoft Corporation (Dallas, TX)
- …concerns. + Participates in Root Cause Analysis (RCA) process as appropriate. ** Service Delivery ** + Maximize Critical Environment (CE) availability in ... every day and we need you as a **CO+I Critical Environment Field Service Engineer** (FSE). Microsoft's Cloud Operations & Innovation (CO+I) is the engine that… more
- Amazon (Seattle, WA)
- …are no-brainers to buy and easy to use. Amazon Just Walk Out as a Service (JWOS) delivers infrastructure solutions to our Retail Customers to simplify and ... across JWO to manage relationships with JWO 3rd party providers and drive service improvements across a global portfolio of infrastructure deployments. You will… more
- S&P Global (Raleigh, NC)
- …development teams for third-line escalations when required. + Collaborate with product and delivery teams to ensure the Service Management team is fully prepared ... **Grade Level (for internal use):** 09 **About the Role:** **The Team:** Service Management is a global team responsible for providing technical application support… more