- Dow Jones (Los Angeles, CA)
- …+ One year of operational and people management experience in a contact center ( preferred ) + Experience as an agent in a busy environment supporting ... improvement and operational efficiency + Identify opportunities to improve agent performance and/or operational efficiency + Work closely with...multi-channel customer contacts ( preferred ) + Experience with scheduling work and implementing work… more
- Safran (Garden Grove, CA)
- …Staff **Part time / Full time** Full-time **Job description** Local candidates strongly preferred , must be able to work onsite. No relocation benefits. Here, we ... chain coordination and vendor management. Role Assignment * Acts as authorized agent of the company, making financial commitments and managing key supplier… more
- Walmart (Sunnyvale, CA)
- …monitoring. + **Failure Mode Analysis:** Conduct deep-dive analyses on agent failures (hallucinations, tool misuse, safety violations) and define actionable ... data to discover systemic weaknesses and root causes, actively influencing sub- agent modeling teams and cross-functional partners to prioritize and drive targeted… more
- Walmart (Bentonville, AR)
- …email and SMS into application workflows. + Integrate LLMs, MCP, and agent -based workflows into enterprise applications that replace manual OE/EE tracking and ... and monitoring. + Familiarity with cloud-native stacks such as GCP and Azure. Preferred Qualifications + Passion for OE/EE automation and reducing manual work. +… more
- Walmart (Bentonville, AR)
- …north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead product direction ... solutions. + Excellent stakeholder management and executive communication skills. ** Preferred :** + Experience with **leading CCaaS platforms** (eg, NICE CXone,… more
- Walmart (Sunnyvale, CA)
- …functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and ... reduce average handle time in client- agent interactions. We are seeking a hands-on highly skilled...of Cloud native distributed system development: Azure/ GCP/ WCNP preferred + Experience working with micro-services architecture and distributed… more
- The Hartford (Scottsdale, AZ)
- …- OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every ... + Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial… more
- CBRE (Bellevue, WA)
- …the client's priorities, commitments, and goals. + Concurrently act as landlord/seller agent and tenant/buyer agent and effectively communicate the business ... industry tenure and education. + Washington Real Estate Salesperson license preferred . + Excellent interpersonal, communication and presentation ability. + Superior… more
- Cardinal Health (Atlanta, GA)
- …in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of our customers throughout the ... Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed + Operate company provided hardware… more
- Zurich NA (St. Louis, MO)
- …+ Experience servicing product portfolios for multiple lines of business for insurance . + Microsoft Office experience Preferred Qualifications: + Knowledge of ... and endorsements for more complex business accounts. + Drives broker/ agent /distributor/customer interactions and on-site calls related to account servicing matters… more