• VoIP Network Analyst

    TEKsystems (New York, NY)
    …Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer ... Center , SIP, TCP/IP, Telephony, Customer service, Cloud, Call center , Troubleshooting Additional Skills & Qualifications...- Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and… more
    TEKsystems (01/16/26)
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  • Manager, Workforce Logistics

    WMCHealth (Hawthorne, NY)
    …NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Executive/Management Department: Call Center Union: No Position: Full Time Hours: Varied ... training and communication. Qualifications/Requirements: Experience: 5-7 years experience in call center operations and experience with Workforce Management… more
    WMCHealth (01/16/26)
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  • Commercial Lines Risk Control Operations Lead…

    MAPFRE Insurance (Webster, MA)
    …Worcester **Job Segment:** Operations Manager, Risk Management, Recruiting, Inspector, Call Center , Operations, Finance, Human Resources, Quality, Customer ... CFPS are a plus. **Why MAPFRE?** As a global insurance leader with a strong local presence, we offer...selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at_ _###@mapfreusa.com_ _._ _We are… more
    MAPFRE Insurance (10/30/25)
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  • Analyst

    UnityPoint Health (West Des Moines, IA)
    …of Interest: Information Systems & Technical Support + FTE/Hours per pay period: 1.0 + Department: Call Center + Shift: 40 hours per week, 8-5p + Job ID: 176457 ... Analyzes results of reports and provides recommendations to leadership to improve overall call center performance, strategies and objectives. Identifies call more
    UnityPoint Health (01/14/26)
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  • Sales Supervisor I

    Mass Markets (Wichita, KS)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and… more
    Mass Markets (01/09/26)
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  • President, MCI Technology Division

    Mass Markets (FL)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a visionary and results-driven President to lead MCI's global call center network and serve as a...future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you… more
    Mass Markets (12/31/25)
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  • Customer Service Agent

    Allied Universal (Richardson, TX)
    …positively impacts the communities and customers we serve. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) ... in Richardson, TX. The Call Center Representative handles a high volume of both inbound...+ Medical, dental, vision, basic life, AD&D, and disability insurance + Enrollment in our company's 401(k)plan, subject to… more
    Allied Universal (01/01/26)
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  • Clinical Research Coordinator A/B

    University of Pennsylvania (Philadelphia, PA)
    …Specialist Services for Palliative Care. The CRCs will work primarily in the call center to administer patient-reported-outcomes (PRO) surveys. The mission of ... all study protocols are carried out consistently and appropriately for the COMPASS-PC call center , and that the project(s) remains within scope, budget, and… more
    University of Pennsylvania (12/04/25)
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  • Team Lead, Member Services

    RxBenefits (Houston, TX)
    …_Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities ... of telephone operators and call center agents + Build and maintain..._Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for… more
    RxBenefits (01/10/26)
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  • What-Comm Public Safety Telecommunicator…

    City of Bellingham (Bellingham, WA)
    …a positive and supportive team environment? If you've worked with the public or have call center experience, this is a great opportunity for you to expand your ... sick leave accrued monthly + Medical, dental, and vision insurance for employees and their families + Life ...safety personnel and equipment to respond or transfers the call to the appropriate jurisdiction. The PST enters information… more
    City of Bellingham (11/06/25)
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