- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
- Citigroup (Jacksonville, FL)
- …communicate with senior executives; leadership presence with various constituents + Outstanding customer service acumen leverage understanding of the customer ... The Senior Group Manager for the Citigold Client Service teams is responsible for implementation and execution of the service model strategy for clients in the… more
- GE Vernova (Atlanta, GA)
- …contact and technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality ... Vernova in Richmond, VA as a Lead Engineer - Service Engineering. As a member of the Steam Power...concise manner, both in writing and verbally. + Change agent - ability to engage employees globally and empower… more
- Travelers Insurance Company (Hartford, CT)
- …+ Results driven. + Advanced understanding of rating and pricing concepts. + Customer -focused orientation ( agent and consumer). + Advanced oral and written ... solutions within the context of assigned project. This position will support Business Insurance or Personal Insurance products. This job may be a technical… more
- Northern Light Health (Brewer, ME)
- …( insurance authorizations, referrals, etc.), if appropriate. + Provides excellent customer service for both internal and external customers. + Takes ... Northern Light Health Department: Patient Service Center Position is located: Cianchette Professional Blding...8:00 AM to 4:30 PM Summary: The Contact Center Agent is responsible for managing inbound and outbound communications… more
- USG Insurance Services, Inc. (Canonsburg, PA)
- …+ Excellent verbal and written communication skills, with strong interpersonal and customer service abilities. + Strong organizational skills, attention to ... USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation....our excellence, being ranked as a 5-star MGA by Insurance Business of America for four consecutive years. Moreover,… more
- Wells Fargo (San Antonio, TX)
- …contact center experiences + Proven use cases that include the creation of self- service voice flows including complex product and customer needs + Experience ... **onsultant** to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells… more
- NTT America, Inc. (Knoxville, TN)
- …position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in ... optimally in a fast-paced environment **Basic Qualifications** Minimum 1 year Healthcare-Healthcare Systems- Customer Service **About NTT DATA** NTT DATA is a $30… more
- Otis Elevator Company (Tallahassee, FL)
- …We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... escalators, and moving walkways. We're seeking a Sr. Manager, Service Engineer, who is ready to help us deliver...driving continuous improvement with hands-on leadership. + Strategic Change Agent - You identify opportunities for growth and lead… more
- Mass Markets (ND)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more