- Cummins Inc. (Odessa, TX)
- …- Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as ... electronic tool set to maintain the product or diagnose and troubleshoot an issue ; interprets electronic tool results or recommendations to determine next steps for… more
- American Airlines (El Paso, TX)
- …of course, any legal obligations including any collective bargaining obligations._ + Issue , reissue and refund passenger tickets + Book, ticket and confirm flight ... and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades + Issue vouchers and/or coordinate with contractors for… more
- Actalent (Louisville, KY)
- …/ Support Installation and Commissioning skilled trade allocation requirements. + Program Issue Management - Lead / Support issues management system tracking and ... Production Trial Run (PTR) activity including serial number tracking, issue documentation, and engineering review to issue ...tracking, issue documentation, and engineering review to issue closure. + Program Launch Data Management - Utilize… more
- Cummins Inc. (Odessa, TX)
- …- Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as ... electronic tool set to maintain the product or diagnose and troubleshoot an issue ; interprets electronic tool results or recommendations to determine next steps for… more
- BrightSpring Health Services (Seattle, WA)
- …They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires ... deliver on client commitments and to meet service-level agreements.* Owns client issue escalation and resolution process.* Prepares for and participates in a client… more
- Koniag Government Services (Baltimore, MD)
- …the situation, keep end-users notified until resolved. If unable to resolve the issue within the same day, apprise management immediately and update the problem ... taken within one hour of the resolution of any issue . + Assist staff with user support of installed...the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. **Work… more
- TEKsystems (Austin, TX)
- …stakeholders. * Act as a point of contact for executive engagement and issue resolution. * Foster trust-based partnerships focused on shared outcomes. 3. Growth & ... value the services rendered. * Perform sales/solutions/delivery risk and opportunity issue management and facilitate issue resolution with proper notification… more
- Elevance Health (Chicago, IL)
- …target. + Establishes program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives. ... leadership:** adept at cross-functional alignment, influence without authority, and issue /risk escalation with executives strongly preferred. + **Analytics &… more
- Jack Henry & Associates (Springfield, MO)
- …for: + Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions ... the user's response to fully comprehend the need, product issue , and best avenue for resolving the problem. +...support tools to assist the customer and/or recreate the issue . + Participates in training programs to continuously improve… more
- Corewell Health (Royal Oak, MI)
- …and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data ... requirements. Scan documents required and appropriate documents in EPIC. + May issue receipts and complete cash balance sheets in specified areas where appropriate.… more