- BrightSpring Health Services (Seattle, WA)
- …They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires ... deliver on client commitments and to meet service-level agreements.* Owns client issue escalation and resolution process.* Prepares for and participates in a client… more
- Koniag Government Services (Baltimore, MD)
- …the situation, keep end-users notified until resolved. If unable to resolve the issue within the same day, apprise management immediately and update the problem ... taken within one hour of the resolution of any issue . + Assist staff with user support of installed...the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets. **Work… more
- TEKsystems (Austin, TX)
- …stakeholders. * Act as a point of contact for executive engagement and issue resolution. * Foster trust-based partnerships focused on shared outcomes. 3. Growth & ... value the services rendered. * Perform sales/solutions/delivery risk and opportunity issue management and facilitate issue resolution with proper notification… more
- Elevance Health (Chicago, IL)
- …target. + Establishes program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives. ... leadership:** adept at cross-functional alignment, influence without authority, and issue /risk escalation with executives strongly preferred. + **Analytics &… more
- Jack Henry & Associates (Springfield, MO)
- …for: + Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions ... the user's response to fully comprehend the need, product issue , and best avenue for resolving the problem. +...support tools to assist the customer and/or recreate the issue . + Participates in training programs to continuously improve… more
- Corewell Health (Royal Oak, MI)
- …and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data ... requirements. Scan documents required and appropriate documents in EPIC. + May issue receipts and complete cash balance sheets in specified areas where appropriate.… more
- Billings Clinic (Billings, MT)
- …Utilizes computer information systems for look-ups of on-hand quantities, unit of issue , catalog numbers, entering counts for par refills to produce pick lists ... name, department account number, product description, quantity ordered, unit of issue , authorized signatures, etc.). Enters data from completed pick lists and… more
- Citigroup (Getzville, NY)
- …processes, and controls to drive Strategic Ledger data requirements. + Risk and Issue Management: Report and manage risks and issues through the preparation and ... and problem-solving skills to address complex data governance challenges. + Issue Resolution: Leads the identification and drive resolution of issues, including… more
- Robert Half The Creative Group (Minneapolis, MN)
- …QA personnel, and business stakeholders to ensure smooth communication and issue resolution. * Utilize strong communication skills to articulate technical issues ... of Dispatcher setups. * Provide input on Agile workflows, Jira processes, and issue tracking mechanisms. * Assist in triaging basic frontend issues involving HTML,… more
- Insight Global (Wilmington, DE)
- …support (L1-L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates ... and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring… more