- Ethos Veterinary Health (Albuquerque, NM)
- …through performance reviews, feedback, and measurable KPIs. + Supports client issue resolution and proactively identifies service improvement opportunities. + ... Referral & Operations Manager Location: Route 66 Veterinary Emergency & Specialty...inquiries, client or patient concerns, and timely, thoughtful conflict resolution . + Plans, executes, and evaluates CE events, hospital… more
- Qualtrics (Seattle, WA)
- …of the results from our programs and make data available to stakeholders. + Issue Tracking & Resolution Enablement: Facilitate the prioritization, tracking, and ... 5,000 people across the globe who think that's work worth doing. **Sr Program Manager - Early Access Customer Programs** **Why We Have This Role** Early feedback from… more
- DLB Associates (South Bend, IN)
- …support <\/span> Cx<\/span> activities.<\/span><\/span> \x26nbsp;<\/span> <\/span><\/li>\n + Drive early issue resolution to prevent delays in L4-L5 ... Manager ","companyName":"DLB… more
- CVS Health (Hartford, CT)
- …You will lead cross-functional coordination efforts, ensuring timely and effective issue intake, prioritization, and resolution . You'll provide strategic ... it all with heart, each and every day. **Position Summary** As a Senior Manager , Program Escalations & Defect Management for CVS Health, you will be a collaborative… more
- Oracle (Juneau, AK)
- **Job Description** Title : Project Manager - Products ERP Implementations - NetSuite - Bilingual Speaking The Project Manager will primarily be responsible for ... budget - all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking, and communicating the progress of… more
- Guidehouse (Arlington, VA)
- …national customer agencies to develop a network to support customer service issue resolution , leveraging these relationships to participate in resolving issues. ... Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact for...+ Respond to customer inquiries and assists in the resolution of transactional and/or systemic customer issues/problems (service delivery,… more
- Microsoft Corporation (Redmond, WA)
- …resources, and deliver executive-level clarity will be essential to transforming issue resolution into a competitive advantage. Microsoft's mission is ... journey! We are seeking a **Senior Customer Experience Program Manager ** to drive resolution acceleration and insights...senior leadership + Define and track key metrics for issue resolution and customer satisfaction + Continuously… more
- BlueCross BlueShield of North Carolina (NC)
- …needs, that includes management of RFP/RFI, implementation, reporting, renewal activities, issue resolution , product delivery and inquiries from internal Blue ... **Job Description** The Manager , Client Services serves a critical role in...in managing escalated issues - includes all aspects of issue remediation as well as resolution of… more
- Cornerstone onDemand (Charlotte, NC)
- …enterprise customers, focusing on proactive engagement, personalized solutions, and superior issue resolution . + **Data-Driven Management:** Gather, analyze, and ... **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible...and sales teams to drive successful customer outcomes, fast-track issue resolution , and relay customer feedback for… more
- Scot Forge Company (Spring Grove, IL)
- …requests for proposals, purchase orders and complex contract reviews + customer issue resolution , change requests, quality audits, approved vendor documentation, ... A Sales Account Manager is the primary technical, sales, and service...the customer + Responsible for post sales quality related issue resolution . + Establish trust/credibility and rapport… more