- Commonwealth Care Alliance (Boston, MA)
- …and drive cross-functional accountability for systemic improvements. * Ensure all issue resolution processes align with regulatory requirements and ... influence diverse internal and external stakeholders. * Skilled in conflict resolution and issue escalation management, maintaining professionalism and diplomacy… more
- Livingston International (MI)
- …Livingston standards. + Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import ... Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution . + Update, approve and release information for… more
- DR Horton, Inc. (Arlington, TX)
- …hardware and software application issues * Document and track the details of the issue , status and resolution , using the help desk tracking application * ... team members * Monitor calls and provide constructive feedback/coaching * Assist manager in establishing and coordinating special assignments within the Helpdesk *… more
- CVS Health (Lake Elsinore, CA)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining flexible for both scheduling and… more
- ADP (Alpharetta, GA)
- …- External):** + **Internal** : work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with ... bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll… more
- Microsoft Corporation (Des Moines, IA)
- …and opportunities and communicate to stakeholders and other teams to drive resolution . Gather and provide feedback on lessons learned, best practices, and ... report any incidents and decommission hardware for complex changes. Contribute to issue tracking and client relations, help collect service metrics, and maintain an… more
- Sharp HealthCare (La Mesa, CA)
- …with Physicians to address operational issues.Demonstrates resolution of operational issue with targeted outcomes as negotiated with manager or ... to staff and customers.Performs one or more of the following:Demonstrates resolution of safety issue as negotiated with manager or director.Trends staff… more
- Sharp HealthCare (Bonita, CA)
- …with Physicians to address operational issues.Demonstrates resolution of operational issue with targeted outcomes as negotiated with manager or ... to staff and customers.Performs one or more of the following:Demonstrates resolution of safety issue as negotiated with manager or director.Trends staff… more
- Truist (Charlotte, NC)
- …on major infrastructure changes. Deliver SAP upgrades, patching, enhancements and issue resolution in conjunction with technically complex solutions. Perform ... on major infrastructure changes. 3. Deliver SAP upgrades, patching, enhancements and issue resolution in conjunction with technically complex solutions. owners… more
- Transdev (New Carrollton, MD)
- …process, providing recommendations to senior management. + Communication and Conflict Resolution : Maintain regular communication with the Reservations Manager ... lead on meetings in the absence of the Reservations Manager . + Issue Escalation and Reporting: Proactively...escalate issues outside normal operating parameters to the Reservations Manager or appropriate parties, ensuring timely resolution … more
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