- Fresenius Medical Center (Mesa, AZ)
- …facilitating inter-departmental organizational decision making, and enabling resolution of issues that impact overall operational performance and financial results. ... + Regularly conducts client meetings to review accounts receivable performance, payer issues and KPI trends, client's business strategies, and cash flow forecast.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …reporting. You will monitor overall system health and interface queues, resolving issues related to data mapping, interface errors, and timing inconsistencies, and ... escalating LMS-specific issues to the Learning Technology team when appropriate. You...own the full support intake and triage process, resolving issues efficiently, escalating with complete context when needed, and… more
- Paramount (New York, NY)
- …Paramount Global Network, Information Security and IP, and related information security services issues in and out of hours, resolve complex system and network / ... information security issues and outages. + 3rd line support of all...L2 and L3 teams to tackle network and firewall issues . + Go-to resource for L2 and L3 Engineers… more
- Highmark Health (Pittsburgh, PA)
- …judgement and discretion to collaborate with customers on the most complex issues in order to understand capability needs, gather project specifications, create ... and ensure quality delivery. Identifies, documents, and resolves risks, defects and issues . Analyzes market trends for competitive insight to correlate into business… more
- Optiv (Columbia, MD)
- …Lead a team of engineers in developing workflows focused on tackling complex issues in an effort to solve problems efficiently. When necessary, provide mentorships ... implementation. + Serve as the escalation level for complex issues as necessary. + Document project progress, issues... issues as necessary. + Document project progress, issues , and resolutions in a concise and timely manner.… more
- JPMorgan Chase (San Jose, CA)
- …book reviews, as well as staff productivity. + Identify opportunities to address issues , risks, and exposures, and engage senior leadership to take action on ... identified issues . + Ensure the team fully understands their responsibilities...may impact multiple customers. + Identify and escalate potential issues to appropriate parties for further action. + Collaborate… more
- Vitality Works Inc (Albuquerque, NM)
- …equally. You will be the hub of solutions for Human Resource related issues , leveraging your subject matter expertise but not ignoring compassion through positive ... contact and subject matter expert to internal customers on Human Resource related issues . This is a key leadership role providing direct support to our Manufacturing… more
- Sunrun (CA)
- …Senior Escalations Expert will be responsible for highly prioritized customer issues related, but not limited, to executive escalations, sensitive accounts, certain ... ESSENTIAL DUTIES AND RESPONSIBILITIES + Manage and resolve all escalated customer issues consistent with Sunrun guidelines, serving as the customer's single point of… more
- Mass Markets (Killeen, TX)
- …bank customers providing product and account information, resolving customer issues , and answering customer questions regarding bank processes. Candidates should ... customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will...Listen to customers, understand their needs, and resolve customer issues + Escalate customer issues to the… more
- General Dynamics Information Technology (Bossier City, LA)
- …ADVISOR WILL MAKE AN IMPACT:** + Phone support with the customer + to resolve issues pertaining to future releases of IMIS + support issues that arise in ... + Create network environments for testing. + Troubleshoot network issues with the systems and assist with field network... with the systems and assist with field network issues . + Make configuration changes to templates provided to… more