- CACI International (Chantilly, VA)
- …and walk-up channels, handling inbound incidents, service requests, and technical issues across a range of systems, applications, and platforms (including Windows ... in a web-based CRM, initial troubleshooting, and escalation where appropriate-ensuring issues are resolved promptly or directed to the correct technical teams.… more
- Pacificorp (Portland, OR)
- …as an advocate for PacifiCorp transmission customers, as required, to resolve issues related to wholesale service purchased from PacifiCorp through the Open Access ... contact between the company and the customer in order to resolve issues , negotiate contracts and manage the customer process. **Responsibilities** + Establish and… more
- ZOLL Medical Corporation (Broomfield, CO)
- …Matter Expert (SME) within the team, providing advanced product support for complex issues and playing a key role in driving product improvements. You will take ... Proactively engage with customers, using historical data to anticipate issues and prevent future escalations. + Work closely with...+ Work closely with R&D to address recurring product issues by contributing insights that help shape the product… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …**Responsibilities** + Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues ... and resolve technical issues . + Effectively escalate issues to the appropriate resources when necessary + Clearly...any application - or hardware - related inquiry or issues relating to Microsoft Office, Windows OS, etc. +… more
- TD Bank (New York, NY)
- …assigned resources, communicating project status, and providing timely escalation of issues . . Provide expert consultation and participate as a technical subject ... levels, and report results as required + Influences product direction, foresee issues and gaps, identify solutions, and work comfortably with leading edge products… more
- Walgreens (Bolingbrook, IL)
- …pc's, printers, pc hardware systems, pc networks, LAN and RF devices. Handles escalated issues from the team and scheduling of work and provides support of manager ... tracking software to track and monitor the resolution of issues and/or open tickets. + Supporting area processes and...applying solutions to quickly resolve problems + Resolves complex issues . Resolves escalated issues from less experienced… more
- Southwire (Carrollton, GA)
- …you power what's possible? **Job Summary** Observes system performance and user issues to provide technical support for computer applications and hardware. Handles ... to support business functions. * Interprets and diagnoses technical issues , providing effective solutions for hardware, software, and network-related problems.… more
- HCA Healthcare (Nashville, TN)
- …align with HCA's Expanse strategy and that product, content, and workflow issues are addressed in a collaborative and timely manner. GENERAL RESPONSIBILITIES + ... for the resolution of Expanse application, content, and workflow issues . + Utilize Service Central for ticket management to...for product while on shift during go-lives to resolve issues . + Collaborate with product analysts from other product… more
- The County of Los Angeles (Los Angeles, CA)
- …the incumbents also must utilize their familiarity with law enforcement issues to collaborate with department management in identifying targeted training needs ... employees and their family members only in cases involving sensitive issues , providing 24-hour crisis intervention services to management, and providing human… more
- KeyBank (Hartford, CT)
- …whether Key serves as trustee + Identifies a potential trust and estate tax-related issues and works with the client and external advisors to resolve + Collaborates ... with a broad array of estate and financial planning issues which often arise with wealthy clients (including but...Demonstrates awareness of state specific estate and tax planning issues + Maintains deep expertise in fiduciary, investment, tax,… more