- WATTS (Andover, MA)
- …Water Technologies is responsible for the implementation, maintenance and development of Information Systems and supporting ICT infrastructure for all Watts ... is a plus. + Strong understanding of SDLC principles and IT Service Management processes ( ITIL preferred). + Self-motivated, independent, and capable of… more
- Academy Sports + Outdoors (Katy, TX)
- …workplace environment that values hard work, commitment, and growth . The Analyst IT Network supports the enterprise network's design, implementation, and day-to-day ... secure, reliable connectivity. Success looks like low MTTR, clean change execution, accurate documentation, and steady availability and performance improvement.… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …to Tier 2. + Adhere to the defined incident management , problem management , change management , release management , outage communications, and ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology , Computer Science or a related… more
- Citigroup (Irving, TX)
- …design, acquisition, and deployment of robust hardware, software, and network infrastructure , working in close coordination with cross-functional Technology ... The Engineering Lead Analyst is a pivotal senior-level position responsible for...financial institutions. Charged with the comprehensive design and ongoing management of our enterprise-grade email perimeter, Anti-Virus, and Anti-Malware… more
- SHI (Austin, TX)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2… more
- Marriott (Bethesda, MD)
- …or microservices Strong understanding of ** ITIL processes** , especially Change , Incident, and Problem Management . Ability to communicate technical findings ... objectives. Integrate CMDB with Incident, Change , Problem, and IT Asset Management processes to support ITIL v4 alignment and regulatory compliance. Monitor… more
- Academy Sports + Outdoors (Katy, TX)
- …values hard work, commitment, and growth . As a Technical Support Analyst , you'll provide 24/7 first- and second-level support for our retail stores-troubleshooting ... MCSA, CCENT, A+ Certification, Network+, MSDST Certification(s) preferred + ITIL /ITSM training and certification preferred Work Experiences + 3+ years… more
- Avnet (Phoenix, AZ)
- …governing, and continuously improving operational processes such as incident, problem, change , and release management . This ensures: + Standardization and ... Are:** At Avnet, relationships matter. We are a global, FORTUNE (R) 500 technology distributor and solutions company that delivers design, supply chain and logistics… more
- Raymond James Financial, Inc. (Southfield, MI)
- …these activities, and update and maintain network plans. + Contribute into and own ITIL processes involving change management , audit tracking, etc. + Promote ... service offerings to grow global infrastructure to meet business and technology needs....control (NAC) and troubleshooting tools. + Knowledge of service management frameworks ( ITIL ) desirable. + Fundamentals of… more
- NBC Universal (Universal City, CA)
- …Utilize and configure ServiceNow modules for process automation and standardization (eg, Change Management , CAB Workbench, CMDB). + Partner with Engineering and ... Management tools, including Apex-based SLA tracking. 2. Release, Change , and Deployment Management + Own and...and OE frameworks. + Bachelor's degree in Computer Science, Information Systems, Management Information Systems,… more