• Major Incident Manager

    Capgemini (Austin, TX)
    **Job Title:** Major Incident Manager - Major Incident Manager 1 **Location** : Austin, TX (Hybrid - in office /work from home) **Job description:** The ... role of the Major Incident Manager is to undertake management of...business that is caused by errors within the IT Infrastructure , process failures, engaged staff competencies. The ultimate objective… more
    Capgemini (08/08/25)
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  • Major Incident Manager

    Fiserv (Omaha, NE)
    …impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Manager We are seeking a skilled, detail-oriented and proactive Major ... Incident Manager associate to join the FICC...safe service restoration for the clients. + MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible… more
    Fiserv (08/12/25)
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  • Lead Major Incident Manager

    Fiserv (Omaha, NE)
    …fix action attempts, specific infrastructure details and impact assessment information + Post Incident Reviews (PIRs):Responsible for performing a thorough ... make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are...safe service restoration for the clients. + MIMIC (Major Incident Management Information and Collaboration) Tool: Responsible… more
    Fiserv (07/31/25)
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  • Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at...Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. +… more
    Link Solutions Inc (08/19/25)
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  • Senior L2 Major Incident Manager…

    Citigroup (Irving, TX)
    In this role, the **Senior Major Incident Manager ** will own and drive the activities related to the Major Incident Management (IcM) process for Citi's ... service. Some of the specific activities that the Senior Incident Manager engage on will include: +...Bachelor's Degree or equivalent work experience. **Job Family Group:** Technology **Job Family:** Infrastructure **Time Type:** Full… more
    Citigroup (08/20/25)
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  • Incident Manager - Intl AOR Mexico…

    Insight Global (Plano, TX)
    Job Description As an Incident Manager , your day-to-day responsibilities will include swiftly responding to and resolving IT disruptions to minimize downtime and ... and Requirements - 5+ years of experience as an incident manager - Experience identifying and resolving..., change, and problem management in Service Now - ITIL 4 Practitioner: Incident Management certification -… more
    Insight Global (08/20/25)
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  • IT Incident Manager

    ManpowerGroup (Columbus, OH)
    **Job Title: IT Incident Manager ** **Location: HYBRID Columbus, Ohio** **Duration: 4mo contract** **Rate: $35hr** **What's the Job?** + Monitor and manage ... ServiceNow + 2+ years in a deskside support role + Strong understanding of ServiceNow Incident Management + ITIL v3 or v4 Foundation training, or higher level of… more
    ManpowerGroup (08/15/25)
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  • Critical Incident Manager

    Insight Global (Chandler, AZ)
    Job Description We're hiring for a Critical Incident Manager to support a high-impact financial client undergoing a strategic transformation in incident ... root cause analysis, remediation, and post- incident reporting. * Manage incident lifecycle in alignment with ITIL practices-including event, change, and… more
    Insight Global (08/14/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed… more
    Black Bear Technology Solutions, LLC (08/23/25)
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  • Incident Support Manager

    TekSynap (Springfield, VA)
    **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure , and service ... incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all...- the need to nimbly utilize the best that information technology offers to meet the business… more
    TekSynap (07/26/25)
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