- Citigroup (Irving, TX)
- **As a Senior Problem Manager ,** you will have a unique opportunity to get exposure to every line of business and service that Citi offers. Everything from ... to our partners (post-mortem reports). At any moment, a Problem Manager should be able to discuss...true **root causes** of problems that impact the Citi Technology Infrastructure Operations and Technology … more
- Fiserv (Berkeley Heights, NJ)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Problem Manager **About Your Role:** The Problem Manager will have a ... in Fintech and payments, and we move money and information in a way that moves the world. We...to IT systems and business processes. You will transfer ITIL Problem management knowledge to onshore and… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …IT Infrastructure and Operations **Skills:** Business Continuity,Disaster Recovery (DR), Information Technology (IT) Services **Experience:** 3 + years of ... opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your...Certifications:** Security+, GFACT, or CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first… more
- Verint Systems, Inc. (Olympia, WA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, ... and Essential Responsibilities:** + Lead the execution and evolution of the Problem Management practice across Cloud Operations + Identify recurring and pervasive… more
- TekSynap (Springfield, VA)
- … identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act ... resolved and closed. Responsible for providing recommendations to the Problem Manager for the on-going improvement of...- the need to nimbly utilize the best that information technology offers to meet the business… more
- JPMorgan Chase (Jersey City, NJ)
- …or higher preferred, with exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework. Chase is a leading ... refine technology operations, impacting the core of our business services. As a Technology Support Lead and Problem Manager in Consumer and Community… more
- JPMorgan Chase (Wilmington, DE)
- … technology services. + Exposure to processes within the Information Technology Infrastructure Library ( ITIL ) framework. + Experience managing ... Join our dynamic team to innovate and refine technology operations, impacting the core of our business...impacting the core of our business services. As a Problem Manager within Consumer and Community Banking,… more
- GovCIO (Doral, FL)
- …languages. Relevant certifications such as ITIL Foundation certificate or equivalent, ITIL Expert, Certified Problem Manager (CPM), or similar. + ... of relevant Problem Analyst III experience.. + Strong understanding of ITIL -informed or other Service Management Frameworks. + Deep understanding of IT … more
- Comcast (Centennial, CO)
- …during major incidents related to the Cloud Video Platform and serves as the problem manager for post-incident review and ongoing management. You will prioritize ... at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide,...Solutions has a great opportunity for an Incident Response Manager with a history of leading major incident responses… more
- Insight Global (VA)
- …and appropriate actions have been taken. -Lead all aspects of a portfolio of problem records, assisting the Problem Manager . Responsible for assembling the ... tickets to identify patterns and in partnership with the Service Owner build problem records to be researched. -Provides training and mentorship on all ITIL… more