- Warner Bros. Discovery (Atlanta, GA)
- …supported, here you are celebrated, here you can thrive. **Your New Role ** The Lead , Request Fulfillment Process Management will play a pivotal role within the ... process across the enterprise, ensuring it aligns with ITIL best practices and organizational goals. + Participate in...monitor usage, compliance, and performance of the request fulfillment process . + Identify and lead initiatives to… more
- Capgemini (Chicago, IL)
- …a seamless implementation of the ServiceNow platform. Key Qualifications: Prepare and lead process and platform requirement workshops with customer sponsors and ... critical business and operational objectives of our customers, and lead workshops to discover, engineer, and deploy ITIL...ServiceNow does not have them * Analyzed client providing information for their current process related to… more
- MTA (New York, NY)
- …(E) SALARY RANGE: $156,476 - $184,692 HAY POINTS: 994 DEPT/DIV: Information Technology SUPERVISOR: Senior Director, IT Business Operational Excellence ... and escalate issues to leadership as appropriate. Responsibilities: 1. Process Improvement + Lead initiatives to analyze.... Knowledge & Skills: Technical Skills + Expert in Information Technology , Business Administration, or a related… more
- JPMorgan Chase (Jersey City, NJ)
- …or higher preferred, with exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework. Chase is a leading ... of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services. + Experience managing Root Cause Analysis… more
- Oshkosh Corporation (Dodge Center, MN)
- …broader knowledge of the business to track and manage business requirements. * Lead the process for identifying and gathering appropriate business requirements ... mission of supporting waste warriors and keeping communities safe and clean.** The Lead JDE Systems Analyst will work with functional owners in our manufacturing,… more
- SMBC (Charlotte, NC)
- …and will be responsible for aligning IT Workforce Management with ITIL ( Information Technology Infrastructure Library ) practices, ensuring optimal ... to understand the portfolio needs in terms of business, technology and process to allocate existing resources...adherence to agreed processes and standards. + Alignment with ITIL process definitions and implementations and be… more
- Microsoft Corporation (Phoenix, AZ)
- …, network, server, and storage equipment. Develops awareness of Information Technology Infrastructure Library ( ITIL ) Foundation components: Incident ... a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on...24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL… more
- International Rescue Committee (New York, NY)
- …Experience. Knowledge/Training on standard methodologies or IT frameworks, such as ITIL ( Information Technology Infrastructure Library ). + 1-2 years ... Requisition ID: req59001 Job Title: Helpdesk Team Lead Sector: Information Technology ...work by providing reliable and scalable application development and infrastructure for the IRC's offices in the US and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …start date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- JPMorgan Chase (Wilmington, DE)
- …+ Experience executing on processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework **Preferred qualifications, ... or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Experience managing applications or infrastructure in… more