- Growing Managed Service Provider (Fort Lauderdale, FL)
- …technologies, and MSP best practices. Qualifications · Bachelor’s degree in Information Technology , Computer Science, Business Administration, or related field ... on their core business goals. Position Overview We are seeking a dynamic and experienced Service Department Manager to lead our technical service team. This… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …incident management, change control, and access governance. + Bachelor's degree in information technology , Computer Science, or related field (or equivalent ... **Description** The IT Service Desk Manager is responsible for.... + Uses ITSM platforms (eg, ServiceNow) to manage service lifecycles; ITIL -based service management… more
- COOLSOFT (Columbia, SC)
- …organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests. - Work ... Description: DAILY DUTIES / RESPONSIBILITIES: Essential Responsibilities - The Service Manager Engineer will report to the...Engineer will report to the SCDHHS Bureau Chief of Information Technology Services. They will work with… more
- REI (Seattle, WA)
- …management tools and service management methodologies such as Information Technology Infrastructure Library ( ITIL ). + Ability to manage ... to annual budgets. + Ability to negotiate contracts and agreements with vendors and service providers in the information technology business. + Knowledge of… more
- Edgewater Federal Solutions, Inc. (Albuquerque, NM)
- … desk is the entry point and owner of first tiers of support (Based on Information Technology Infrastructure Library 's definition of tiers). Requests are ... the current customer environment Associates Degree or bachelor’s degree in information technology , or related discipline. Experience with ServiceNow. Experience… more
- COOLSOFT (Columbia, SC)
- …in a technical or business field - 7+ years of experience in a Development or Service Administration role - Exposure to ITIL / ITSM / Managed Services/ DevOps / ... ITIL Consultant (Jobs in Columbia, SC) Requirement id...Responsibilities: Seven or more years in a development or service administration role using the following skills: - Oracle… more
- Converged Security Solutions (Washington, DC)
- …and an enterprise-scale Service Desk ticketing system (Remedy, ServiceNow, or Service Manager ) desirable. Ability to analyze and diagnose technical issues ... Job Description Job Description Tier 2 Service Desk Technician to support work in Washington, DC Must have the ability to work day shift Monday – Friday with… more
- ERP International (New York, NY)
- …clients in the government and commercial sectors. We provide comprehensive enterprise information technology , strategic sourcing, and management solutions to DoD ... is currently seeking a Full Time, On Site mid-level ** Service Desk / Infrastructure System Analyst Engineer** to...issues; provide regular tracking and summary inputs to the Service Area Manager as needed. + Work… more
- COOLSOFT (Mechanicsville, VA)
- …Description : Client is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is ... seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service ...(CI) identification, control, and reporting. . Work closely with Infrastructure , Network, Security, and Application teams to gather and… more
- Razor Technology (Conshohocken, PA)
- Job Description Job Description Position Overview Razor Technology is seeking a Service Desk Supervisor to lead our frontline support team and ensure customers ... customers requiring additional attention or issue resolution. Collaborate with Service Desk Manager and Account Executives to...supervisory, or lead technician role . Strong understanding of Service Desk operations and best practices ( ITIL … more
