- Jabil (St. Petersburg, FL)
- …management.. Populate knowledge Database & Configuration Management Database where appropriate.. Information Technology Infrastructure Library ... knowledge.. Emphasize management of queues, and adherence to Service Level Agreement/Key Performance Indicators.. Install and Configure PCs (SCCM).. Troubleshoot… more
- Bentley Systems (Exton, PA)
- …of networking, including TCP/IP and Windows Active Directory + Experience with ITIL service management concepts (certification is a plus) + Understanding ... functional and individual goals **Communication & Collaboration:** + Present information to leadership clearly and concisely + Collaborate across...At least 3 years of experience as a Support Manager or equivalent role + Customer service … more
- CACI International (Sterling, VA)
- …and individual projects on schedule, on budget and with the highest quality. The Service Level Manager is responsible for defining and implementing the metrics ... for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service ...to do:** + Collaborate with the Quality and Performance Manager to develop, maintain, and implement the Performance Plan… more
- Red River (Lexington, MA)
- …identify areas for improvement **Qualifications** **Education** + Bachelor's degree in Information Technology , Business Administration, or related field + ... is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager , or Director. Reviews ... Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current &...by the BTS Service Support Supervisor, BTS Service Support Manager , Director, Automation and BTS,… more
- RTX Corporation (Austin, TX)
- …**The following position is to join our RTX Enterprise Services team:** The Manager of Applications Service Assurance Business Continuity is responsible for ... Service Assurance within the Enterprise Services (ES) Applications Team. The Manager of Applications Service Assurance Business Continuity plays a vital role… more
- BorgWarner Inc. (Arden, NC)
- Position IT Manager , Information Technology . Location Arden, NC About us BorgWarner is a global product leader in delivering innovative and sustainable ... regional Service Delivery functions which include the Service Desk and IT Governance ( ITIL , PMO,...Systems, or related field + 10 years working in Information Technology including 5 years of management… more
- Jacobs (Chantilly, VA)
- …and requests. * Engineer and support other NMS tools as needed (Content Suite, Service Manager , ALM/QC, LoadRunner, Paragon, Cisco Catalyst Center, etc.) as part ... expertise in Micro Focus Network Automation (NA), Network Node Manager I (NNMi), and OpenText enterprise tools. This is...CI Poly Clearance * Bachelor's degree in Computer Science, Information Technology , or a related field suggested… more
- CACI International (El Segundo, CA)
- Regional Manager /Site Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... : CACI is seeking a dynamic and experienced Regional Manager to oversee operations within one of our eight...contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads, and other Service Providers,… more
- CACI International (El Segundo, CA)
- Regional Site Project / Launch Support Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking a skilled and proactive Site Project /Launch Support Manager to join our team. This role is crucial...of unity and shared success. + Monitor and optimize service performance to consistently meet high standards. + Support… more