- Cognizant (Houston, TX)
- **Job Title: Service Delivery Manager ** **Job Location- Onsite- Houston, Texas, USA** We are seeking a proactive and experienced ** Service Delivery ... with **ServiceNow (SNOW)** or similar ITSM platforms. . Strong understanding of ** ITIL frameworks** and service management best practices. . Excellent… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …incident management, change control, and access governance. + Bachelor's degree in information technology , Computer Science, or related field (or equivalent ... **Description** The IT Service Desk Manager is responsible for.... + Uses ITSM platforms (eg, ServiceNow) to manage service lifecycles; ITIL -based service management… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act as the...ensure timely resolution of incidents and requests. + Implement ITIL best practices for incident, problem, and request management.… more
- Fujitsu (Texas City, TX)
- Service Delivery Manager , Senior Service Delivery Manager **Resource must have US /Canada location work Visa.** **Job Description** The area of ... leading various projects at a program level, engaging all service lines across Fujitsu as required, and/or building the...Agile Methods and Technologies and representing Fujitsu's IP or Technology partners' IP. * You can make a significant… more
- TekSynap (Arlington, VA)
- …thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support...and the need to have a comprehensive well planned information management environment. " Technology moving at the… more
- Amalgamated Bank (New York, NY)
- Purpose of Position: The Information Technology (IT) Service Delivery Manager will manage key IT initiatives in addition to managing IT budget, and ... service level metrics. Essential Job Functions: + Manage end-to-end service delivery operations to ensure they are executed effectively and efficiently. +… more
- Cognizant (Anchorage, AK)
- …we create innovative business solutions for Fortune 500 clients. **About the Role** As a Service Delivery Manager - Senior Manager , you will lead multi-tower ... teams, partnering with client IT leadership and third parties to ensure seamless service delivery and operational excellence. **In this Role, You Will:** . Lead and… more
- NJM Insurance (Trenton, NJ)
- …improvement and innovation. Required Qualifications: + Bachelor's degree in information technology , Business Administration, or related field (Master's ... The IT Service Delivery Manager is responsible for...the enterprise-wide change management process, ensuring rigorous adherence to ITIL standards. Responsibilities include reviewing and validating change requests,… more
- Proofpoint (San Francisco, CA)
- …half of the Fortune 100 trust us as a security partner. **The Role** The Service Delivery Manager serves as the Single Point of Contact for customers, ensuring ... complex product lines. This role requires a deep understanding of cross-functional service coordination, as it involves working with Product teams, Managing RFEs,… more
- Pike Corporation (Fort Mill, SC)
- … Management tool. Minimum Requirements: + Bachelor's degree in Computer Science, Information Technology , related area or equivalent work experience. + 5+ ... Position Summary: The Service Desk Manager will be responsible...along with a deep passion for aligning procedures with ITIL processes, and base efforts around consistent positive experiences… more