- Paramount (New York, NY)
- …Establish and implement IT service management guidelines and information security ( ITIL or similar frameworks). Oversee employee onboarding/offboarding, ... Technology Services leads technical operations for CBS News, managing technology infrastructure , hardware lifecycle, vendor relationships, and newsroom… more
- TekSynap (Glynco, GA)
- …automation for MECM and SQL operations. + Experience working within ITIL -based change management and service management environments. **COMPETENCIES** + ... **Responsibilities & Qualifications** The Microsoft Endpoint Configuration Manager (MECM) Engineer provides enterprise-level configuration, deployment, and lifecycle… more
- Solstice Advanced Materials (Morris Plains, NJ)
- … Manager ** at Solstice Advanced Materials, you will be a part of Information Technology team leading delivery of end-to-end AI initiatives across enterprise ... and strategic outcomes. You will report to our Director Information Technology of Gen AI, Data &...C#, Java or similar. + Familiarity with IT Operations, ITIL practices and other service management frameworks.… more
- Raymond James Financial, Inc. (Memphis, TN)
- …delivering second-level technical assistance in a customer-focused environment. Ensures service level targets are met through effective oversight of daily ... Oversees daily support operations, including ticket management, incident resolution, and service request fulfillment. + Monitors team performance against service … more
- Gilead Sciences, Inc. (Raleigh, NC)
- …and mitigating end user impacts and enabling focus on field experience with technology and IT change management. Some of the key activities that this role ... managing IT support operations teams, tracking and reporting on service requests and incidents, providing hands-on support and oversight...business users, IT and vendor teams + Knowledge of ITIL framework and best practices + Knowledge of working… more
- Insight Global (Houston, TX)
- …in complex operations, assess risk and know when to escalate . Familiarity with ITIL and service management best practices. Bachelor's degree . Global networking ... management, and monitoring tools. Key Responsibilities | Manage regional vendors and service providers | Manage regional risk, compliance, and audit outcomes |… more
- Audacy (New York, NY)
- …and internal owned & operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work left with a ... Week In Office expected) **Overview:** **This role is responsible for the Audacy Service Desk including all inbound L1 Triage, Request Fulfillment, and IT L2… more
- Robert Half Technology (Charlotte, NC)
- … Service Management, Freshservice, or Zendesk + Familiarity with IT service management practices ( ITIL preferred) + Strong troubleshooting, problem-solving, ... and produce regular operational and management reports + Coordinate with infrastructure , security, and application teams to resolve cross-functional issues + Oversee… more
- OhioHealth (Columbus, OH)
- …direction for management and administration of key elements of the enterprise technology infrastructure in support of application availability, capacity, and ... proformas, etc. Minimum of 10 years' experience in a highly technical Information Technology role. **MINIMUM QUALIFICATIONS** Bachelor's Degree OR Equivalent… more
- Reyes Holdings (Rosemont, IL)
- …Responsibilities: + Drive end to end ownership and accountability for the service delivery of the Network and firewall security environments, and performance of ... the team and IT managed service provider(s), ensuring transparency and integrity + Lead the...engineering teams and suppliers supporting the Reyes Holdings Global infrastructure , on-premise (eg, Data Centers, Onramps,) and off-premise (eg,… more
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