- VSolvit LLC (Virginia Beach, VA)
- …Beach, VA Job Summary VSolvit is looking for a Mid-level Knowledge Management/ Information Management System (KM/IMS) Specialist to join our Range Systems ... - so employees can easily access and use the information they need to work effectively. As with any...based on user feedback and requirements Analyze and Recommend Technology Solutions for KM/IMS: Analyze and recommend the adoption… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …communication skills to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call ... Program Description: The program provides comprehensive Tier 1, Tier 2 , and Tier 3 IT Infrastructure Support...evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …documents the problem, creates an incident and ensures the customer contract information is accurate and complete. + Performs a variety of intermediate user-problem ... recommendations for improvements to help desk and creates reports based on information provided from user surveys and trend analyses. **Minimum Qualifications** + HS… more
- TEKsystems (Columbus, OH)
- …maintenance and support of IT service management processes using the Information Technology Infrastructure Library ( ITIL ) framework. These processes ... Skills Itsm, Process improvement, Incident management, Itil v3, change management, IT Asset Mgmt, ...processes. The IT Service Management Office (IT-SMO) within IT Technology Services and Support is committed to assisting its… more
- University of Utah (Salt Lake City, UT)
- …of directly related work experience. **Preferences** + Experience with ** ITIL ( Information Technology Infrastructure Library ) frameworks** , ... Specialist , III . This position will review, analyze, and evaluate information technology systems operations. This individual will determine user needs and… more
- Federal Law Enforcement Training Centers (Glynco, GA)
- …support secure solution delivery and governed data access. Executing Information Technology Infrastructure Library ( ITIL )-aligned processes for ... An incentive may be authorized. Responsibilities Serving as a Information Technology Specialist (Applications Software)...solution delivery and governed data access; 6) Execute IT Infrastructure Library ( ITIL ) aligned processes… more
- Cayuse Holdings (Pendleton, OR)
- …desk or customer service support experience. + Familiarity with Information Technology Infrastructure Library ( ITIL ) Foundation, MS Office, ... **Overview** **Tier 1.0 Helpdesk Specialist - DAY SHIFT** **The Work** The Tier...resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Industry Consulting Service International) or equivalent certification. + Information Technology Infrastructure Library ( ITIL ) v4 certification ... infrastructure OR an Associates degree (equivalent or higher) in computer science or information technology with two ( 2 +) years of experience. + IAT… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification. + Project ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Link Solutions Inc (Adelphi, MD)
- …an IT enterprise network or AV cabling infrastructure . + Information Technology Infrastructure Library ( ITIL ) v4 certification + Experience with ... Security Clearance. + Must have a BA/BS Degree or an AA in computer science or information technology with two ( 2 +) additional years of experience. + IAT… more
