- Emory Healthcare/Emory University (Atlanta, GA)
- …and leadership programs + And more **Description** **RESPONSIBILITIES:** + Manage the ITSM Major Incident Management process according to ITIL and ITSM ... and efficient operation of Major Incident Management within the ITSM tool. + Support the management of related ...ITSM tool. + Support the management of related ITSM practices such as Incident, Change, and Problem Management.… more
- Norfolk Southern (Atlanta, GA)
- Process Manager, Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... the process across all areas of the organization. Managers of an ITSM process accountable and responsible for day-to-day Enterprise process operations. **Primary… more
- Norfolk Southern (Atlanta, GA)
- Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Develops and submits the objectives, goals and plans for ITSM projects and operational plans to the SMO Leader...to the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager.… more
- Insight Global (Mclean, VA)
- Job Description The Enterprise IT Service Management ( ITSM ) Analyst/Senior Analyst is responsible for the maintenance and daily activities as well as the Continual ... will help guide other sections within the organization to implement and manage ITSM processes and ensure ITIL best practices are followed. Essential Duties and… more
- Robert Half Technology (Martinez, CA)
- …/ Systems Analyst with a strong background in IT Service Management ( ITSM ) and hands-on JavaScript development skills. This role focuses on configuring, enhancing, ... and automating ITSM and IVR systems to streamline workflows and improve...experience with ServiceNow is highly preferred, candidates with equivalent ITSM platform experience are encouraged to apply. The ideal… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Carolina, Tennessee, Texas, Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare -- this role will serve as ... an individual contributor managing the ITSM Request Management process according to ITIL and ...ITSM Request Management process according to ITIL and ITSM best practices. Seeking a candidate highly skilled specifically… more
- Toyota (Plano, TX)
- …Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... environment. The IT Governance Analyst ( ITSM ) will have deep experience in financial services, third-party risk, and a working knowledge of regulatory requirements… more
- Insight Global (Tempe, AZ)
- Job Description A client in the home building industry is looking to add an ITSM Developer to their team of 8 to support their migration from Cherwell ITSM to ... in November of this year. Post go live, the ITSM Developer will be responsible for hyper care and...system to meet specific needs of the business, ensuring ITSM and DevOps processes are efficient, effective, and delivered… more
- AIG (Atlanta, GA)
- …we are reimagining the way we help customers to manage risk. Join us as a ITSM Data Engineer Lead to play your part in that transformation. It's an opportunity to ... We are looking for a highly skilled and analytical ITSM Data Engineer to lead data mining and analytics...role will play a pivotal part in transforming raw ITSM data into actionable insights that improve service quality,… more
- Simplot (Boise, ID)
- ITSM Process Analyst Location: Boise, ID, US, 83702-6924 The JR Simplot Company is a diverse, privately held global food and agriculture company headquartered in ... other enterprises related to agriculture. **Summary** TheIT Service Management ( ITSM ) Process Analystsupports the execution, implementation and continuous improvement… more