- Brookfield Properties (San Ramon, CA)
- …a part of our team, we encourage you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and maintaining a high ... fostering a culture of continuous improvement in IT Service Management. The ITSM Senior Support Analyst is responsible for delivering advanced deskside support… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …ensure effective troubleshooting, solution delivery, and customer service. + Uses ITSM platforms (eg, ServiceNow) to manage service lifecycles; ITIL-based service ... supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL), and performance metrics. + Excellent communication, leadership,… more
- Nuvance Health (Danbury, CT)
- …In addition to answering incoming calls and creating service incident in ITSM (provide service incident number to users) and tracking service incidents. The ... team members and IT teams 6. Accurately enter all calls into the ITSM ticketing system and correctly assign/re-assign Service Requests and Incidents entered through… more
- Motion Recruitment Partners (Phoenix, AZ)
- …users + Experience with Starlink or Cradlepoint devices + Experience using Halo ITSM or similar ticketing systems **What You Will Be Doing** Tech Breakdown + ... technologies including Active Directory, Azure, and Office 365 + 10% ITSM and ticketing using Halo ITSM Daily Responsibilities + 100% Hands On **You will receive… more
- NTT DATA North America (Pittsburgh, PA)
- …Development (80%) : + Design, configure, and customize ServiceNow applications ( ITSM , ITOM, HRSD, CSM, Healthcare Service Management). + Develop business rules, ... (710 years): Strong hands-on experience in customization and module development ( ITSM , ITOM, HRSD, CSM, Healthcare Service Management). + Programming & Scripting… more
- CACI International (VA)
- …standards. + Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change ... HTTP, REST/SOAP + Must be self-motivated with a proven track record in ITSM and Performance Analytics technologies and comfortable in the dynamic atmosphere of a… more
- CGI Technologies and Solutions, Inc. (Tysons Corner, VA)
- …of platform architecture, and hands-on experience working with modules such as ITSM , ITOM Visibility, CMDB, Hardware Asset Management (HAM), and GRC/IRM. The ideal ... ServiceNow platform. . Configure and customize core modules including ITSM , ITOM Visibility, CMDB, HAM, and GRC/IRM. . Build.... Experience with at least 3-4 major modules, including ITSM , ITOM Visibility, CMDB, HAM, and GRC/IRM or CAM.… more
- NTT America, Inc. (Mahwah, NJ)
- …and MS Purview along with other tools. * Leads support activities for ITSM operations including Incident, Request, and Problem Management via ServiceNow. * Manages ... tickets, including root cause analysis and proactive remediation. * Conduct quarterly ITSM reviews to assess process gaps, ticket volumes, and KBA accuracy. 2.… more
- City of Columbus (Columbus, OH)
- …of new ways of working. IT Service Management & Process Optimization * Implement ITSM best practices (eg, ITIL) to standardize and scale operations. * Define and ... success leading large-scale IT and organizational transformations, with expertise in ITSM and cybersecurity. * Certifications: Preferred - ITIL, PMP, PROSCI, CISA,… more
- Burlington (Edgewater Park, NJ)
- …+ Manage the **configuration, customization, and integration** of ServiceNow modules (eg, ITSM , ITOM, HRSD, CSM, GRC). + Ensure **data integrity, CMDB accuracy, and ... management or leadership role. + Proven experience managing ServiceNow ITSM , and at least one of the following: ITOM,...- required. + ServiceNow Certified Implementation Specialist (CIS) in ITSM or related areas. + ITIL v4 Foundation or… more