- CACI International (Sterling, VA)
- …providing guidance, mentorship, and performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident, problem, and ... + TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy) + ITIL certification...+ Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + Knowledge… more
- CACI International (Sterling, VA)
- …and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with major ITSM platforms (eg, ServiceNow, BMC ... collaboration abilities + Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL certification in… more
- CACI International (Sterling, VA)
- …web services (REST, SOAP) + Experience with ServiceNow modules including CMDB, ITSM , and Discovery + Experience in developing custom applications and integrations in ... development methodologies _Desired:_ + ServiceNow Certified Implementation Specialist - ITSM + Experience with other ITSM platforms...Specialist - ITSM + Experience with other ITSM platforms and NMS tools + Familiarity with network… more
- Cayuse Holdings (Carson City, NV)
- …the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design, ... **Key Responsibilities:** + Implement and configure ServiceNow modules that may include ITOM, ITSM , APM, CMDB, HAM, and SAM. + Design and deploy end-to-end solutions… more
- TEKsystems (Mount Pleasant, WI)
- …break-fix of GPUs, servers, network, and cabling, as well as ticket management ( ITSM ). The ideal candidate will have extensive experience in landing fully populated ... Perform break-fix tasks on GPUs, servers, network, and cabling. * Manage tickets using ITSM tools. * Land fully populated GPU or network racks within the data center… more
- Red Hat (Austin, TX)
- …customer ecosystems: public clouds (AWS, Azure, GCP), VMware, network devices, ITSM (especially ServiceNow), CMDBs, identity systems, and secret management + ... Arista, Juniper, F5, etc.) + Integration of Ansible with ServiceNow (or other ITSM ) for closed-loop remediation and CMDB synchronization + Automation of Red Hat… more
- Red Hat (Raleigh, NC)
- …EazyBI, and others + Familiarity with Agile methodologies (Scrum, Kanban) and ITSM processes + Experience integrating Jira Cloud with DevOps tools (Bitbucket, ... automation and data extraction + Understanding of ITIL processes and ITSM best practices + Familiarity with Atlassian Access and Organization-level administration… more
- Capgemini (Tampa, FL)
- …response to network events and potential security threats using best ITSM practices and net-dev-ops culture. Collaboration, Reporting & Communication: Work closely ... is requited. Alert management: Strong understanding of alert life cycles, ITSM procedures, and methodology. Cloud Networking: Knowledge of cloud-based network… more
- Republic Services (Phoenix, AZ)
- …as assigned or apparent. **QUALIFICATIONS:** + Minimum of 5 years of experience with ITSM processes and toolsets. + Minimum of 5 years of experience with knowledge ... etc.) + Foundation level certification in IT Service Management. + Comprehension of ITSM frameworks in relation to service delivery. + Understanding of agile project… more
- Verdantas (OH)
- …APIs, MID Server, IntegrationHub, and automation tools. + Implement and maintain ITSM processes (Incident, Problem, Change, Request, CMDB) and extend into ITOM, ... Designer, and ServiceNow scripting best practices. + Hands-on experience with: ITSM Suite (Incident, Problem, Change, Request); CMDB & Discovery; IntegrationHub &… more