- RTX Corporation (Hartford, CT)
- …analysis + Identify areas for operational improvement and automation + Promote ITSM best practices and contribute to process enhancements **Qualifications You Must ... create and interpret Wireshark captures for incident analysis + Familiarity with ITSM platforms (eg, ServiceNow, Remedy) What We Offer: Whether you're just starting… more
- OneMain Financial (Baltimore, MD)
- …leadership with cross-functional delivery responsibility . Deep hands-on experience with ITSM , CMDB, ITOM, HRSD, SAM, Integration Hub, and AI-powered workflows . ... and compliance domains **Technical Skills** . Mastery of ServiceNow modules including ITSM , ITOM (Discovery, Service Mapping), SAM, HRSD, App Engine Studio, and CMDB… more
- SAIC (Chantilly, VA)
- …of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is a must as candidates will be ... performance objectives. + Mentor other Program Office personnel on appropriate ITSM practice implementations. **Qualifications** + Bachelor degree within a STEM… more
- Stanford Health Care (Palo Alto, CA)
- …for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to ... the development and delivery of the ServiceNow roadmap + Thorough understanding of ITIL/ ITSM processes + Performs system and integration testing with sample and live… more
- Whitsons Culinary Group (Islandia, NY)
- …+ Respond to IT service requests within defined SLA timeframes using the ITSM ticketing system. + Support Windows 10 operating systems and Microsoft Office 365 ... basic network services. + Strong typing skills and familiarity with ITSM ticketing platforms. Competencies + Communication: Clear verbal and written communication… more
- Jack Henry & Associates (Allen, TX)
- …capabilities, trends, and methodologies. + Understands the business value needed from ITSM practices and can present the ROI results. + Leads integration ... development. + At least 7 years of combined experience with ServiceNow ( ITSM , ITOM, ITAM, CSM, Integrations, & Discovery). + ServiceNow Certification as a… more
- Evolent (Sacramento, CA)
- …SaaS and enterprise platforms to enable and streamline IT processes (eg, ITSM , IAM, ITAM) and business workflows, facilitating tool adoption by understanding ... Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM , IAM, CMDB systems + Experience working with audit, privacy, and… more
- New York State Civil Service (Albany, NY)
- …Impact Assessment: Understanding and entering agency business needs and use-cases into ITSM and monitoring technical changes to determine how they might impact DOCCS ... Proficiency: Utilizing internal IT systems such as SMART for entry creation, and ITSM for managing new ideas and tracking workflow. Minimum Qualifications NOTE: This… more
- Insight Global (Indianapolis, IN)
- …change processes. Candidates should have a solid understanding of ITIL and ITSM practices, excellent communication and organizational skills, and the ability to ... experience in IT operations -Strong understanding of ITIL and ITSM practices -Excellent communication, collaboration, and organizational skills -Strong analytical,… more
- New York State Civil Service (Albany, NY)
- …coordination, tracking, and documentation support for project, portfolio, and ITSM activities, improving data accuracy, reporting consistency, and operational ... follow-up on action items* Track, monitor, and maintain IT Service Management ( ITSM ) request data, ensuring information is accurate, complete, and current* Assist… more