- Stanford Health Care (Palo Alto, CA)
- …for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to ... the development and delivery of the ServiceNow roadmap + Thorough understanding of ITIL/ ITSM processes + Performs system and integration testing with sample and live… more
- Whitsons Culinary Group (Islandia, NY)
- …+ Respond to IT service requests within defined SLA timeframes using the ITSM ticketing system. + Support Windows 10 operating systems and Microsoft Office 365 ... basic network services. + Strong typing skills and familiarity with ITSM ticketing platforms. Competencies + Communication: Clear verbal and written communication… more
- Jack Henry & Associates (Allen, TX)
- …capabilities, trends, and methodologies. + Understands the business value needed from ITSM practices and can present the ROI results. + Leads integration ... development. + At least 7 years of combined experience with ServiceNow ( ITSM , ITOM, ITAM, CSM, Integrations, & Discovery). + ServiceNow Certification as a… more
- Evolent (Sacramento, CA)
- …SaaS and enterprise platforms to enable and streamline IT processes (eg, ITSM , IAM, ITAM) and business workflows, facilitating tool adoption by understanding ... Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM , IAM, CMDB systems + Experience working with audit, privacy, and… more
- New York State Civil Service (Albany, NY)
- …Impact Assessment: Understanding and entering agency business needs and use-cases into ITSM and monitoring technical changes to determine how they might impact DOCCS ... Proficiency: Utilizing internal IT systems such as SMART for entry creation, and ITSM for managing new ideas and tracking workflow. Minimum Qualifications NOTE: This… more
- Insight Global (Independence, OH)
- …change processes. Candidates should have a solid understanding of ITIL and ITSM practices, excellent communication and organizational skills, and the ability to ... experience in IT operations -Strong understanding of ITIL and ITSM practices -Excellent communication, collaboration, and organizational skills -Strong analytical,… more
- Mastercard (Miami, FL)
- …service management of audio-visual products within the region * Manage ITSM process for ticketing, incident reporting/resolution, and monitoring * Contribute to ... * Interfaces with customers to provide the full spectrum of ITSM -related practices, including incident, problem, change and capacity management, and reporting… more
- Humana (Baton Rouge, LA)
- …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
- Cognizant (Houston, TX)
- …operational efficiency and transparency. . Leverage **ServiceNow (SNOW)** for ITSM processes, including ticket management, service catalog, and knowledge base. ... (critical requirement). . Hands-on experience with **ServiceNow (SNOW)** or similar ITSM platforms. . Strong understanding of **ITIL frameworks** and service… more
- CIBC (Chicago, IL)
- …Technology Infrastructure Management, with a strong focus on IT Service Management ( ITSM ), Transformation and Project Delivery, with 5+ years in a leadership role ... Implementation Management, IT Service Level Management, IT Service Management ( ITSM ), IT Telecom, Operational Efficiency, People Management, Service Levels,… more