- Steampunk (Mclean, VA)
- …the ServiceNow platform to support enterprise workflows, IT Service Management ( ITSM ), IT Operations Management (ITOM), Customer Service Management (CSM), and other ... ServiceNow certifications, such as: + Certified Application Developer (CAD) + ITSM , ITOM, CSM micro-certifications + Discovery or Service Mapping certifications +… more
- Robert Half Technology (Malvern, PA)
- …Administer and configure the ServiceNow platform, ensuring optimal functionality across ITSM , ITOM, and ITAM modules. * Develop and implement workflows, automation, ... of 3-5 years of hands-on experience in ServiceNow administration. * Proficient in ITSM , ITOM, and ITAM modules within the ServiceNow platform. * ServiceNow Certified… more
- ManpowerGroup (Washington, DC)
- …**ServiceNow EC Pro** , ServiceNow Portal Development, and **IT Service Management ( ITSM )** , along with the ability to work independently and collaboratively across ... experience with: + ServiceNow Platform + ServiceNow Portal Development + ServiceNow ITSM + **ServiceNow EC Pro (required)** + Strong understanding of web development… more
- Cognizant (Anchorage, AK)
- …. Own incident, problem, change, and knowledge management processes, leveraging ServiceNow/ ITSM and CMDB. . Lead service-level reviews, reporting, and improvement ... large managed-services leadership. . Proven expertise in SLA/XLA management, ITSM (ServiceNow/CMDB), and transition/knowledge transfer orchestration. . Demonstrated ability… more
- Beth Israel Lahey Health (Burlington, MA)
- …workflows. + Ensure accurate and timely updates to the ITSM ticketing system. + Provides on-call/after-hours support. **Competencies:** **Decision Making:** ... and retain knowledge of a wide variety of systems. Knowledge and experience with ITSM systems such as Service Now or Remedy. + Advanced technical computer skills as… more
- BAE Systems (Herndon, VA)
- …/ integration engineer to design, implement, and maintain integration between ServiceNow ITSM / ITOM modules and networking monitoring applications. The role is to ... and education with the following skillsets: + Hands-on experience with ServiceNow ( ITSM , ITOM, CMDB) + Expertise with network management applications to include API… more
- CACI International (Oklahoma City, OK)
- …users. **Responsibilities:** + Overseas the delivery of customer-centric IT Service Management ( ITSM ) to a globally dispersed customer. + Provide coaching and foster ... + An active DoD Secret or higher clearance + CompTIA Security+ Experience with ITSM Tools, ie ServiceNow + Experience working in the Department of Defense - **… more
- Beth Israel Lahey Health (Charlestown, MA)
- …develop standardized workflows. 9. Ensures accurate and timely updates to the ITSM ticketing system **Required Qualifications:** 1. High School diploma or GED ... and retain knowledge of a wide variety of systems. Knowledge and experience with ITSM systems such as Service Now or Remedy 7. Advanced technical computer skills as… more
- Motion Recruitment Partners (Las Vegas, NV)
- …local to Las Vegas, NV area Desired Skills & Experience + Experience with ITSM ticketing systems, particularly Halo ITSM + Familiarity with StarLink satellite ... internet installation and configuration + Experience with Cradle Points or similar cellular modems + Cable modem installation and configuration experience + Experience supporting community or multi-site environments + Mobile device management and support + VPN… more
- Vantage Specialty Chemicals (Deerfield, IL)
- …teams, ensuring high user satisfaction and adherence to SLAs. + Define ITSM processes and drive continuous improvement through metrics and automation. + Standardize ... (eg, NIST, ISO 27001) and IT governance. + Experience with ITSM tools, infrastructure monitoring platforms, and identity/access management solutions. + Excellent… more
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