- Palo Alto Networks (Santa Clara, CA)
- …DMARC. Experience with transactional email platforms like SendGrid is highly desirable. + ITSM Knowledge: Demonstrable experience using ITSM tools, with a strong ... preference for ServiceNow. + Security Mindset: A fundamental understanding of information security principles and experience working collaboratively with security teams. + Scripting & Automation: Solid scripting skills (eg, Javascript, Python, GAM) to automate… more
- Gilead Sciences, Inc. (Foster City, CA)
- …via automation with other services including security scanning, artifact repositories, ITSM , etc. + Infrastructure as Code (IaC): Manage and provision cloud ... + Develop and publish infrastructure and Application architecture designs + ITSM subject matter expertise to assist with implementation, integration, governance and… more
- MUFG (Jersey City, NJ)
- …ServiceNow CMDB. + As part of a federated partnership with the ITSM organization, develop and maintain ServiceNow Catalog Items, workflows, and related ServiceNow ... (TAM) Team Leads and in a federated model with IT Service Management ( ITSM ) organization. + Ability to adapt to dynamic orginizational changes + Ability to… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …may include:** + Lead the end-to-end architecture of ServiceNow ecosystems encompassing ITSM , ITOM, IRM, HRSD, SecOps, and other enterprise modules. + Translate ... level command of administration & architecture in ServiceNow + Extensive experience with ITSM , ITOM, HRSD, GRC, and SecOps + Experience with scripting in the… more
- Mastercard (O'Fallon, MO)
- …practices. o Increase automation and tooling to reduce toil and manual intervention * ITSM Practices: o Analyses ITSM activities of the platform and provide ... feedback loop to development teams on operational gaps or resiliency concerns Role Qualifications The ideal candidate will have experience in many of these areas: * BS degree in Computer Science or related technical field involving coding (eg, physics or… more
- Beth Israel Lahey Health (Charlestown, MA)
- …standardized workflows.** **14. Ensures accurate and timely updates to the ITSM ticketing system** **Competencies:** + **Decision Making:** Ability to make decisions ... documents, perform analysis, and maintain databases. Advanced Knowledge and experience with ITSM systems such as Service Now or Remedy + Advanced technical computer… more
- MISO Energy (Eagan, MN)
- …your responsibilities will include: + Partnering with IT Service Management ( ITSM ) leadership to enhance processes, optimize performance, and maintain service ... process and tooling enhancements that strengthen ITIL-based practices and ITSM maturity. + Proactively identifying opportunities for automation, process improvement,… more
- Quanta Services (Rapid City, SD)
- …End-User Services & Field Enablement + Run the service desk with ITSM best practices (incident, request, problem, change), meeting SLAs and improving first-call ... segmentation) in Cisco/Meraki environments. + Service desk leadership and ITSM practices (incident/problem/change). + SQL/SSRS reporting and supporting line-of-business… more
- CACI International (VA)
- …of ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities. + A strong understanding of ITSM and ITIL. + A proven track record in ITSM technologies and ... comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. + Experience implementing business processes, capability needs, business requirements, and business information models. + Experience analyzing data and… more
- Chenega Corporation (Springfield, VA)
- …APIs. + Support and enhance existing ServiceNow applications (eg, ITSM , CMDB, Change Management, Incident/Problem/Request). + Collaborate with project leaders, ... with ServiceNow's Glide API. + Experience with ServiceNow modules such as ITSM , CMDB, and custom application development. + ServiceNow platform best practices and… more