- CUNY (New York, NY)
- …patch compliance. + Ensures enterprise systems operate within ITIL and ITSM frameworks, maintaining service reliability, compliance with NIST/CIS standards, and ... of ITIL best practices and experience operating within mature ITSM environments. + Demonstrated success leading enterprise-scale migrations, virtualization… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR . 5+ years ... of SAML, Active Directory, or LDAP . Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR . Project… more
- CACI International (Sterling, VA)
- …ecosystem. + Assist the lead in the management of requirements for the ITSM SLM module and establishing standards for measurement, reporting and communication across ... + Provide analysis and support for on-going service delivery, performance, and support other ITSM process areas as needed + Participate with a team of analysts to… more
- CACI International (Sterling, VA)
- …optimization of incident management tools and systems. + Collaborate with other ITSM process teams to ensure proper integration of incident management with related ... (eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- GovCIO (Washington, DC)
- …ServiceNow Certified System Administrator (CSA) required; Advanced certifications (CIS- ITSM , CIS-Discovery, CAD) highly preferred. + Demonstrated experience ... federal environments. + Strong understanding of ITIL frameworks and enterprise ITSM /ITOM principles. + Excellent communication skills with ability to convey complex… more
- GovCIO (Washington, DC)
- …DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. ... + Contributes ITSM -related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. + Capable of… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) (BMC Remedy). + Perform independent verification of the Asset Compliance ... discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse stock level… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …of experience with developing ServiceNow solutions across various platform applications, such as ITSM , ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR . 5+ years ... of SAML, Active Directory, or LDAP . Specialized ServiceNow Developer Certifications, including ITSM , HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR . Project… more
- Deloitte (Dallas, TX)
- …and supporting batch jobs, queues, and planning runs + Familiarity with ticketing and ITSM tools (eg, ServiceNow) + Ability to analyze system logs, errors, and job ... traces (eg, SM37, ST22) + Performance tuning of PPDS optimizer + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration sponsorship may be… more
- Ensono (Salt Lake City, UT)
- …respond quickly and effectively to support requests from multiple clients . Follow ITSM change control procedures . Self-motivated and able to work independently. . ... Demonstrated ability to respond quickly and effectively to support requests from multiple clients . Must be able to multi-task and work under short deadlines and in high pressure situations. . Ability to work as part of a team, as well as independently.… more