- CACI International (Chantilly, VA)
- …Type of Travel: None * * * The Information Technology Service Management ( ITSM ) Governance and Compliance Support Analyst attends all MSI meetings to capture ... Bachelor's Degree OR 3+ years of related work experience * Working knowledge of the ITSM processes * Knowledge of ITIL processes with the ability to obtain the ITIL… more
- CACI International (VA)
- …we will deliver capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD ... skills + Experience with Remedy to ServiceNow migration with a focus on ITSM core competencies and complex data sets. + Requires on site (Chantilly, VA)… more
- Howmet Aerospace (Pittsburgh, PA)
- …Pittsburgh, PA. The Senior IT Service Manager serves multiple roles within the ITSM framework. First, the successful candidate will be responsible for corporate IT ... + Discovery + Service Mapping + Patterns + Data Manager + Experience with ITSM processes, including but not limited to IT Asset Management, IT Change Management and… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …(CSA) Certification. + Working knowledge of the NIST cybersecurity framework. + Solid ITSM , ITIL and / or COBIT understanding. + Experience working with some/most of ... to automate IRM control attestations. + Experience with the ServiceNow ITSM modules (Service Portal, Request, Incident, Problem, Change, Knowledge). **Qualifications… more
- GovCIO (Washington, DC)
- …+ Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system ... the ServiceNow platform. + Strong understanding of ServiceNow modules, including ITSM , CMDB, and Reporting. + Experience with scripting (JavaScript, Glide, Flow… more
- Herc Rentals (Bonita Springs, FL)
- …more of related project experience leading Implementation of ServiceNow or similar ITSM tools + Experience in Agile project management methodology, tools and ... templates + Understanding of ServiceNow application suite - ITSM , ITBM, ITOM etc **Skills** + People Management - manage Employees and Contractors + Ability to… more
- Deloitte (Tampa, FL)
- …industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM ... implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years'… more
- Truist (Richmond, VA)
- …Three to five years of quantitative and qualitative analysis experience using ITSM /operations data (Root Cause, Cause Codes, Incident Details) to derive themes and ... ITIL and observability/monitoring tools (eg, Splunk, Dynatrace); familiarity with ServiceNow/ ITSM and CMDB relationships. 5. Excellent communication and presentation… more
- WestRock Company (Atlanta, GA)
- …issues, and prioritize incidents. * Ensure all technical documentation aligns with ITSM standards and audit requirements. Leadership & Team Management * Lead and ... record in leading technical teams and managing large-scale projects. * ITSM tools (ServiceNow), disaster recovery planning, incident management. * Strong technical… more
- Palo Alto Networks (Santa Clara, CA)
- …DMARC. Experience with transactional email platforms like SendGrid is highly desirable. + ITSM Knowledge: Demonstrable experience using ITSM tools, with a strong ... preference for ServiceNow. + Security Mindset: A fundamental understanding of information security principles and experience working collaboratively with security teams. + Scripting & Automation: Solid scripting skills (eg, Javascript, Python, GAM) to automate… more