- Link Solutions Inc (St. Mary's County, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management ( ITSM ) Technical Lead to join our team at Patuxent River, MD. + Must be a ... Clearance required + Non-remote (relocation incentive available) Our IT Service Management ( ITSM ) Technical Lead will serve as the technical lead for the Enterprise… more
- Marriott (Bethesda, MD)
- …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... other team members. This role requires a deep understanding of ITSM tooling administration, Infrastructure environments, IT Change management, upgrades and patching… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... + Oversees the day-to-day operation of one or more assigned ITSM process(es), including process adherence, reporting and escalating non-compliance. + Collaborates… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst** , you'll play a critical role in providing exceptional IT ... challenge, we encourage you to apply. As a Principal ITSM Incident Analyst, you'll be responsible for analyzing, resolving,...years in a senior or principal role focused on ITSM environments + 3 years of hands-on experience with… more
- Red River (Lexington, MA)
- …make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a high-profile client. This ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- Insight Global (Indianapolis, IN)
- …to established business processes and best practices. It requires expertise in ITSM platforms, ITIL-aligned practices, and the ability to configure, customize, and ... and Requirements - College Degree or equivalent - 5+ years of experience administering ITSM platforms - Proven ability to configure, customize, and optimize ITSM … more
- ServiceNow, Inc. (Santa Clara, CA)
- …to make the world work better for everyone. Overview As the Global head of ITSM GTM Lead, you will play a pivotal role in driving the execution of go-to-market ... (GTM) strategies for the ITSM portfolio. Reporting directly to the CIO Autonomous IT...loops to inform GTM decisions. + Collaborate with the ITSM BU to develop and refine GTM strategies, including… more
- Insight Global (San Francisco, CA)
- …and progress tracking. Coordinate workflows and documentation using Confluence. Oversee ITSM processes and ensure alignment with best practices (ITIL preferred). We ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of ITSM frameworks (ITIL preferred). Hands-on experience with: Jira ServiceNow… more
- NTT America, Inc. (Plano, TX)
- …forward-thinking organization, apply now. We are currently seeking a Account Service Manager- ITSM to join our team in Plano, Texas (US-TX), United States (US). ... ITIL Foundation Certification, ▪ You have 5 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module. ▪ You have… more
- TEKsystems (Oklahoma City, OK)
- …periodic review and approval. Top Skills Details Servicenow, Itsm ,Itil,Incident management,Change management,Itil service management,Problem management Additional ... that facilitate the ongoing success of IT-SMO functions -Work within the ITSM platform (ServiceNow) to update tickets, assets, configuration items, and related… more