- Compass Group, North America (Bothell, WA)
- …necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM and daily email and phone requests. + Handles issues as they arise through ... the proper administrative channels. + Follows protocol during emergency situations. + Performs other duties as assigned. **Qualifications:** + Extensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software… more
- Nexagen Networks Inc (Rock Island, IL)
- …Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM , Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, ... Exercises, COMSEC, and IT/Networking. Job Description Nexagen Networks is seeking a skilled Web Developer - Intermediate to support the design, development, and maintenance of web-based applications and websites in support of mission-critical initiatives. The… more
- Fiserv (Berkeley Heights, NJ)
- …workflows and troubleshooting NACHA file issues. + Experience owning ITSM processes, incident management, and client escalation coordination for enterprise ... accounts. + Experience creating observability dashboards and alerts in Splunk, Datadog, or New Relic to monitor client health. + Stakeholder management and executive communication experience when coordinating client escalations. **How you'll work:** + This… more
- HTC Global Services Inc (Troy, MI)
- …software issues, and basic network issue assessment and troubleshooting + Utilize an ITSM to document incidents and requests + Strong listening, verbal, and written ... communication skills + A strong sense of urgency and the ability to multi-task effectively with attention to details + Positive attitude to learn EMR applications for level 1 support and its workflow + Well-developed organizational, communications and time… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …10 Secure Host Baseline (SHB) and DoD STIG implementation + Experience with ITSM platforms and enterprise ticketing tools + Previous involvement in change control or ... configuration processes + Understanding of cybersecurity practices in DoD or government settings + Ability to interpret complex technical issues and support ongoing improvements Physical Requirements Adequate visual acuity and manual dexterity for meeting the… more
- ManTech (Herndon, VA)
- …analytics, or strategic performance monitoring. + Familiarity with ITIL or ITSM processes, particularly within the ServiceNow platform. **Clearance Requirements:** + ... Must have an active TS/SCI clearance with Polygraph. **Physical Requirements:** + Must be able to remain in a stationary position at least 50% of the time. Constantly operates a computer, phone, and other office equipment for extended periods of time.… more
- TEKsystems (Chicago, IL)
- …Release Train Engineer. * Familiarity with Atlassian Jira and Confluence as wells as ITSM platforms such as Service Now or Remedy. * Incident or Problem management ... and change management systems experience (ITMS/Remedy) * Exceptional verbal, written, and visual communication skills. * Advanced analytical skills, with experience collecting, organizing, and disseminating abundant information accurately. * Strong… more
- NVIDIA (Santa Clara, CA)
- …Grafana, Datadog, CloudWatch, Splunk) and reporting. + Familiarity with ITSM practices, including incident, problem, and modification processes. + Ability ... to perform secure and compliant offboarding and access-related tasks. + Strong understanding of IT operations and system workflows. + Knowledge in core Java - Collections API, Streams API, Concurrency, I/O. + Knowledge in RDBMS and NoSQL (Cassandra, DynamoDb,… more
- Nexagen Networks Inc (Picatinny Arsenal, NJ)
- …Digital Modernization, Systems and Software Engineering, DevSecOps, ITSM , Cybersecurity, Satellite Communication (SATCOM), RMF-FedRAMP, Logistics, Training, ... Exercises, COMSEC, and IT/Networking. Job Description Nexagen Networks is seeking a skilled System Administrator - Associate to provide day-to-day system administration and end-user support in a secure, mission-critical environment. The ideal candidate will… more
- GovCIO (Bismarck, ND)
- …+ Provide support for Judiciary-unique financial management software applications + Utilize ITSM tool to create or track issues/requests + Provide timely updates to ... tickets + Perform remote troubleshooting + Determine the best solution based on the issue and details provided by user + Properly escalate unresolved queries to the next level of support + Ensure proper recording, documentation, and closure for each issue +… more