- TEKsystems (Bethesda, MD)
- …etc.). * Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. * Ability to work collaboratively ... with cross-functional teams and stakeholders. * Experience with common operations management systems and technologies a plus; including SAP, ServiceNow, BMC, Atlassian, Ivanti, Oracle ERP. * Project management credential such as Agile, PMP, IAOP (Outsourcing… more
- ServiceNow, Inc. (Orlando, FL)
- …+ Strong Familiarity with Eclipse IDE + A fundamental understanding of ITSM , ITIL, and/or CMDB JV20 **Work Personas** We approach our distributed world ... of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here… more
- Caterpillar, Inc. (Decatur, IL)
- …promptly to IT service needs in alignment with IT Service Management ( ITSM ) principles. + Evaluate current systems and design improvements that follow industry ... best practices and regulatory requirements. + Provide technical support and troubleshooting for hardware, software, middleware applications, and machine configurations. Resolve recurring issues, implement long‑term fixes, and address IT and OT cybersecurity… more
- Cognizant (Foster City, CA)
- …integration (Azure AD, Okta) and security policies. + Knowledge of ServiceNow ITSM or similar ticketing systems. **Salary and Other Compensation:** Applications will ... be accepted until 1/13/2026 **_*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_** The annual salary for this position is between $91,000- $105,000 depending on experience and other qualifications of the… more
- US Marine Corps (New Orleans, LA)
- …Excel, Outlook, PowerPoint. Multi-line phone experience preferred. Must complete USMC E- ITSM Remedy Software training in order to obtain administrative rights to ... MFR G-6 IT systems. Must complete training on all required software systems. Administratively supports the comprehensive, year-round programs and activities within the Marine Forces Reserve Marine Corps Community Services (MCCS) division. Coordinates and… more
- Cognizant (Atlanta, GA)
- …+ Manage IT assets, laptop lifecycle, and maintain accurate records in ITSM tools. Resolve hardware and software problems, including network connectivity. + Support ... peripheral devices such as printers, docking stations, monitors, and MS Teams-enabled rooms. Documentation Compliance, Maintain knowledge base and standard operating procedures. + Follow ITIL best practices for incident, problem, and change management. Guide… more
- Humana (Frankfort, KY)
- …Databricks, or similar analytics platforms + Strong understanding of SRE, ITIL/ ITSM , and operational best practices for data platforms. + Proven experience ... operating 24/7, high-availability, mission-critical systems. + Experience applying automation and infrastructure-as-code (Terraform, Ansible, scripting). + Advanced understanding of observability for data platforms (performance, capacity, query analysis). +… more
- System One (Washington, DC)
- …enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow ( ITSM ), using Okta,REST APIs, webhooks, middleware, and scripting. + Automate data ... synchronization across platforms to support traceability from planning to release. + Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability. + Partner with infrastructure and cybersecurity teams to align integrations… more
- Parsons Corporation (Centreville, VA)
- …background (metrics/logs/traces/synthetics, event correlation, topology/CMDB) and integration with ITSM . + **Excellent Financial Acumen.** Strong experience managing ... complex budgets with multiple cost centers. + **Project management skills:** Ability to manage projects related to network upgrades, deployments, and other initiatives. **What Desired Skills You'll Bring:** + **Preferred certifications:** CCNP/CCIE; AWS/Azure… more
- TEKsystems (Chicago, IL)
- …with area leaders. Primary Responsibilities: *Service-Now or a comparable ITSM tool expertise: Demonstrate in-depth proficiency with Service-Now, leveraging its ... capabilities for ticketing, task management, knowledge, and reporting. The ability to extract, analyze, and present insights from Service-Now data is crucial. * Contractual Adherence & Reporting: Ensure services perfectly align with contractual obligations.… more