- Compass Group, North America (NC)
- …to leadership. + Utilize tools such as SAP Solution Manager, ChaRM, JIRA, and other ITSM tools to manage and report on release progress and issues. + Act as the ... central point of communication for all release activities, including status updates, go/no-go decisions, and escalation resolution. **Qualifications:** + 7+ years of SAP release management experience, with at least 2 full-cycle SAP S/4HANA program deployments.… more
- Robert Half Technology (Clifton, NJ)
- …teams as needed. + Track and manage incidents using IT service management ( ITSM ) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty ... and repair services. + Be available for emergency support and periodic off-hours or weekend maintenance tasks. Technical Skills: + Diagnose and resolve Windows operating system issues. + Support Microsoft 365 applications as well as business-specific software.… more
- Santander US (New York, NY)
- …+ Active Directory & Azure. + Project Management. + Familiar with ITIL and ITSM processes. + Apple iOS & Android device support. + Familiarity supporting Macintosh ... laptops/desktops a plus. + Familiarity with Networking; Cisco certifications or work experience a plus. + Printer Support. **Certifications:** + No Certifications listed for this job. **It Would Be Nice For You To Have:** + Established work history or… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …ticketing systems and customer relationship management (CRM) software - ServiceNow ITSM preferred. . Experience with cloud infrastructure-based IT systems, with a ... preference for Google Cloud and Kubernetes. . Experience with DevSecOps concepts and practices. . Excellent troubleshooting and problem-solving skills. . Strong communication and interpersonal skills. . Ability to pass a clearance to access Sensitive… more
- PDS Tech Commercial (Annapolis, MD)
- …of TCP/IP networking protocols and system interconnectivity + Understanding of ITIL/ ITSM concepts and practices + Experience troubleshooting Cisco networking devices ... + Experience with HSRP and BGP routing protocols + Associate degree or other 2-year post-high school education with 1-2 years of relevant experience, **or** + High school diploma or GED with at least 2 years of relevant experience + Strong customer service… more
- TEKsystems (Dallas, TX)
- …cloud architecture, network, storage, server, and application architecture * Knowledge of ITSM concepts - ITIL Certification is a plus Skills ansible, openshift, ... Devops, Communication and leadership skills, Architecture, Automation, Linux Top Skills Details ansible,openshift,Devops,Communication and leadership skills Additional Skills & Qualifications Customer facing skills Experience Level Intermediate Level Job Type… more
- CareFirst (Reston, VA)
- …and customer service while adhering to service level agreements and ITSM processes (change, incident, problem, configuration management). This role involves ... interacting with internal and external clients professionally, coordinating with IT infrastructure, operations, and security teams, and implementing policies and technologies to maintain a stable environment. Candidates must demonstrate confidence in… more
- Hospice of the Valley (Phoenix, AZ)
- …leadership experience. + Minimum of 5 years experience establishing and supporting ITSM processes and tools. + PMP or equivalent certification. + Minimum of ... 5 years of progressive project management, Information Technology, or media management experience to include three years in vendor manager role. + Broad knowledge of Information Technology general functions (eg, desktop computer software, Internet… more
- Insight Global (Maryland Heights, MO)
- …of IT operations, system troubleshooting, and requirements gathering Experience with ITSM tools (Cherwell, Ivanti preferred) Ability to document issues, track ... progress, and recommend process improvements Experience with regression testing more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …and non-technical stakeholders. + Prior experience in IT Service Management ( ITSM ). **Compensation Ranges** Compensation ranges for ASM Research positions vary ... depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation… more