• ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=13297) The Alaka`ina Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National… more
    Alaka'ina Foundation Family of Companies (11/20/25)
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  • Principal ITSM Incident Analyst

    BAE Systems (Vicksburg, MS)
    …be available based on position level and/or job specifics. **Principal ITSM Incident Analyst** **117932BR** EEO Career Site Equal Opportunity Employer. Minorities ... . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression more
    BAE Systems (11/05/25)
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  • IT Controls and Processes Analyst (Level I)

    Georgia Systems Operations (Tucker, GA)
    …is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT, such as incident management, change management, ... Job Duties: + Process Management: Execute and oversee ITIL and ITSM processes, including incident management, change management, asset management, and software… more
    Georgia Systems Operations (11/26/25)
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  • Cloud Operations Delivery Analyst

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... environment. Your role will involve optimizing processes, ensuring compliance with ITSM standards, and improving service delivery to enhance operational efficiency… more
    ASM Research, An Accenture Federal Services Company (01/03/26)
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  • Global Reliability Program Manager (Entry Level)

    Comcast (Philadelphia, PA)
    …is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, maintaining, and ... improving core ITSM processes such as Incident, Change, and Request Management....and continuous improvement of Global Reliability IT Service Management ( ITSM ) processes (eg, Incident, Problem, Change). + Introduce the… more
    Comcast (11/18/25)
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  • Network Request Fulfillment Quality Assurance Lead

    CACI International (Sterling, VA)
    …maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request fulfillment. **Responsibilities:** + Develop ... quality assurance processes and standards for network request fulfillment within the ITSM framework. + Design and conduct regular audits of network request… more
    CACI International (10/25/25)
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  • FLEX Data Engineer, Infrastructure & Delivery…

    Marriott (Bethesda, MD)
    …and data warehouses in partnership and in support of our Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data...Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You… more
    Marriott (12/04/25)
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  • Director, Technology Deployment and Support

    Datavant (Washington, DC)
    …technology deployment, endpoint engineering, IT asset management (HAM & SAM), ITSM processes, and tooling-including full ownership of Jira Service Management ... efforts and driving systemic remediation. + Establish and refine ITSM processes-including incident, request, change, problem, knowledge, and configuration… more
    Datavant (01/06/26)
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  • Lead, Incident Management Process (ServiceNow)

    Warner Bros. Discovery (Atlanta, GA)
    …based in Atlanta. As a key leader in the IT Service Management ( ITSM ) function, the Lead will partner with cross-functional teams, including ServiceNow platform ... owners, other ITSM process leads, and Product Management, to ensure the...and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion… more
    Warner Bros. Discovery (12/31/25)
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  • Senior ServiceNow Developer

    MathWorks (Natick, MA)
    …- $182,300 Job Summary We are seeking a skilled and motivated ServiceNow ITSM Developer to join our ServiceNow development team. The ideal candidate will have ... platform. You will be responsible for designing, developing, and maintaining ITSM solutions that enhance our ServiceNow environment, ensuring seamless integration… more
    MathWorks (12/03/25)
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