- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- …Description:** **Analyst I - Application Support (Oracle Cloud Fusion, ERP, custom .NET, ITSM )** * **Applicants must be authorized to work in the US; Sponsorship is ... of work experience providing application support to end users + Knowledge of ITSM frameworks and processes + Experience working in ServiceNow + Experience supporting… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
- Carrier (Palm Beach Gardens, FL)
- …at @Carrier. **About This Role** The Director Digital Workplace Services and ITSM leads global digital workplace services, including the Service Desk, onsite ... support, endpoint operations, and enterprise user experience initiatives. This role ensures a high-quality end-user experience, reliable IT operations across manufacturing and office environments, and adoption of AI-enabled service capabilities. The leader… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=13297) The Alaka`ina Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National… more
- BAE Systems (Vicksburg, MS)
- …be available based on position level and/or job specifics. **Principal ITSM Incident Analyst** **117932BR** EEO Career Site Equal Opportunity Employer. Minorities ... . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression more
- Georgia Systems Operations (Tucker, GA)
- …is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT, such as incident management, change management, ... Job Duties: + Process Management: Execute and oversee ITIL and ITSM processes, including incident management, change management, asset management, and software… more
- Comcast (Philadelphia, PA)
- …is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, maintaining, and ... improving core ITSM processes such as Incident, Change, and Request Management....and continuous improvement of Global Reliability IT Service Management ( ITSM ) processes (eg, Incident, Problem, Change). + Introduce the… more
- CACI International (Sterling, VA)
- …maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request fulfillment. **Responsibilities:** + Develop ... quality assurance processes and standards for network request fulfillment within the ITSM framework. + Design and conduct regular audits of network request… more
- Marriott (Bethesda, MD)
- …and data warehouses in partnership and in support of our Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and ... across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data...Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You… more
- Warner Bros. Discovery (Atlanta, GA)
- …based in Atlanta. As a key leader in the IT Service Management ( ITSM ) function, the Lead will partner with cross-functional teams, including ServiceNow platform ... owners, other ITSM process leads, and Product Management, to ensure the...and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion… more