- MathWorks (Natick, MA)
- …- $182,300 Job Summary We are seeking a skilled and motivated ServiceNow ITSM Developer to join our ServiceNow development team. The ideal candidate will have ... platform. You will be responsible for designing, developing, and maintaining ITSM solutions that enhance our ServiceNow environment, ensuring seamless integration… more
- TekSynap (Glynco, GA)
- …is seeking a Systems Engineer with a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM solutions using Ivanti Service Manager. ... aligned with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager, ensuring they align with organizational… more
- Somatus (Mclean, VA)
- …Operations will be responsible to develop, implement, and maintain the overall ITSM framework within the organization. **This is a remote role with preference ... to work EST hours.** Responsibilities + Develop, implement, and maintain the overall ITSM framework within the organization. + Ensure that ITSM practices comply… more
- Leidos (Fort Belvoir, VA)
- …and Knowledge Management and driving significant enhancements across the ServiceNow platform ( ITSM , ITOM, and SAM/HAM) over the next year. **Clearance: Must have an ... leveraging and enhancing ServiceNow functionality, with a focus on ITSM , ITOM, and SAM/HAM modules. + Develop and mature...Management + Oversee task tracking and reporting using the ITSM system, ensuring all activities are accurately documented. +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …but not limited to: + Responsible for configuring, administering and developing the ITSM systems and integrating with other IT systems. Works with IT and Business ... catalog items and their associate workflows. Monitor health, usage and compliance of ITSM tool and its applications. Monitor, control and manage system security and… more
- Signature Aviation (Orlando, FL)
- …modern, secure, scalable, and fully optimized to support IT Service Management ( ITSM ) and broader organizational needs. With 7+ years of hands-on ServiceNow ... ACLs, and overall platform governance. + Configure and maintain key ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge, Asset, Service Catalog).… more
- Cecil College (North East, MD)
- …vendor-managed network and communications services, and champions IT Service Management ( ITSM ) practices grounded in ITIL principles. The role focuses on optimizing ... infrastructure modernization and lifecycle projects. Service Desk & IT Service Management ( ITSM ) * Provide leadership for the IT Service Desk, ensuring effective… more
- CACI International (Chantilly, VA)
- …Responsibilities: Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation of IT ... work instructions, and knowledge expertise Helps monitor services throughout ITIL ITSM process lifecycle; verifying adherence to specified process requirements and… more
- Community Health Systems (Franklin, TN)
- …The ideal candidate will possess deep expertise across multiple ServiceNow modules (eg, ITSM , ITOM, HRSD, CSM, SecOps) and have a strong background in scripting, ... Policies, etc. + Lead the development of solutions within ITSM , ITOM, HRSD, CSM, and/or other modules based on...frameworks. + Strong experience in one or more modules: ITSM , ITOM, HRSD, CSM, SecOps, etc. + Experience creating… more
- General Dynamics Information Technology (Fairfax, VA)
- …Improvements **Experience:** 10 + years of related experience **Job Description:** The ITSM Continual Service Improvement & Innovation (CSI2) SME is the program's ... measurable progress. You will own the CSI operating model, turning data from ITSM , observability, security, and FinOps into a prioritized improvement backlog and run… more
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