• ITSM Developer/Reporting Analyst

    Hackensack Meridian Health (Edison, NJ)
    …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code and ... report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
    Hackensack Meridian Health (12/23/25)
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  • Flex ITSM Tools Administrator

    Marriott (Bethesda, MD)
    …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... other team members. This role requires a deep understanding of ITSM tooling administration, Infrastructure environments, IT Change management, upgrades and patching… more
    Marriott (11/26/25)
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  • ITSM Epic Change Management | Full Time

    Henry Ford Health System (Detroit, MI)
    DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... + Oversees the day-to-day operation of one or more assigned ITSM process(es), including process adherence, reporting and escalating non-compliance. + Collaborates… more
    Henry Ford Health System (11/01/25)
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  • Principal ITSM Incident Analyst

    BAE Systems (Washington, DC)
    …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst** , you'll play a critical role in providing exceptional IT ... challenge, we encourage you to apply. As a Principal ITSM Incident Analyst, you'll be responsible for analyzing, resolving,...years in a senior or principal role focused on ITSM environments + 3 years of hands-on experience with… more
    BAE Systems (10/30/25)
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  • Program Manager - ITSM (Secret clearance…

    Red River (Lexington, MA)
    …make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a high-profile client. This ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
    Red River (12/12/25)
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  • ITSM Platform Admin

    Insight Global (Independence, OH)
    …to established business processes and best practices. It requires expertise in ITSM platforms, ITIL-aligned practices, and the ability to configure, customize, and ... and Requirements - College Degree or equivalent - 5+ years of experience administering ITSM platforms - Proven ability to configure, customize, and optimize ITSM … more
    Insight Global (12/19/25)
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  • GTM ITSM Director

    ServiceNow, Inc. (Santa Clara, CA)
    …to make the world work better for everyone. Overview As the Global head of ITSM GTM Lead, you will play a pivotal role in driving the execution of go-to-market ... (GTM) strategies for the ITSM portfolio. Reporting directly to the CIO Autonomous IT...loops to inform GTM decisions. + Collaborate with the ITSM BU to develop and refine GTM strategies, including… more
    ServiceNow, Inc. (12/17/25)
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  • ITSM - Jira Support

    Insight Global (San Francisco, CA)
    …and progress tracking. Coordinate workflows and documentation using Confluence. Oversee ITSM processes and ensure alignment with best practices (ITIL preferred). We ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of ITSM frameworks (ITIL preferred). Hands-on experience with: Jira ServiceNow… more
    Insight Global (12/13/25)
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  • ITSM and Service Manager

    Baird & Warner (Chicago, IL)
    …for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily operations of the ... Skills + Strong practical knowledge of the ITIL framework. + Expertise with ITSM platforms such as Fresh Desk, Fresh Service and Jira Service Management. +… more
    Baird & Warner (01/03/26)
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  • Account Service Manager- ITSM

    NTT America, Inc. (Plano, TX)
    …forward-thinking organization, apply now. We are currently seeking a Account Service Manager- ITSM to join our team in Plano, Texas (US-TX), United States (US). ... ITIL Foundation Certification, ▪ You have 5 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module. ▪ You have… more
    NTT America, Inc. (01/01/26)
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