- Somatus (Mclean, VA)
- …Operations will be responsible to develop, implement, and maintain the overall ITSM framework within the organization. **This is a remote role with preference ... to work EST hours.** Responsibilities + Develop, implement, and maintain the overall ITSM framework within the organization. + Ensure that ITSM practices comply… more
- General Dynamics Information Technology (Fairfax, VA)
- …Systems **Certifications:** Certified Implementation Specialist - IT Service Management (CIS- ITSM ) | ServiceNow - ServiceNow, Certified System Administrator (CSA) | ... IMPACT** + Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management + Connect the ServiceNow… more
- Hormel Foods (Austin, MN)
- …enterprise print service, visitor management platform, IT Service Management ( ITSM ) platform, other infrastructure environment(s) and/or services.** + Lead, ... leading enterprise infrastructure initiatives across multiple domains (eg, endpoint management, ITSM , A/V, print services). + Familiarity with Ivanti Neurons and… more
- Three Saints Bay (Washington, DC)
- …Assist the Government to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill of lading or ... receipt to the ITSM work orders for vendor payment. + Review daily...+ Receive accountable assets and the respective software for ITSM or any successor software thereto. + Submit request… more
- Warner Bros. Discovery (Washington, DC)
- …the field engineering team. Technology and Operations teams operate within an ITSM Service Management framework, supported by common processes around planning and ... managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to...Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory… more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management ( ITSM ) Problem Manager** position is a specialized role within the DTRA I3TS program. This unique role within ... problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + Reporting: Generate...align with ITIL standards and contribute to the overall ITSM framework. + Customer Focus: Understand the impact of… more
- Ryder System (Coral Gables, FL)
- …a team to provide independent oversight to IT Operations which can include ITSM management, endpoint design and support, infrastructure design and support, as well ... + Implements project execution methodologies with team + Maintains currency in new ITSM developments and technology + Provides Audit and oversight for IT Operations… more
- CACI International (VA)
- …IT service delivery environment. **Responsibilities:** + Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, CMDB, etc.) to meet specific ... enterprise environment. + Experience with development and implementation of ServiceNow ITSM and ITOM modules - Incident Management, Problem Management, Configuration… more
- General Atomics (San Diego, CA)
- …of assets throughout their life cycle by implementing / leveraging CMDB & ITSM tools + Auditing, validating, and reconciling software licenses against the installed ... Preferred Technical Knowledge + Working knowledge of desktop software applications, and ITSM tools (eg 0365, SAP, ServiceNow, etc.). + ITIL or IAITAM… more
- DXC Technology (Plano, TX)
- …- Lead structured, interactive workshops with stakeholders across ServiceNow modules (eg ITSM , ITOM, ITAM, CSM, HRSD, etc.) to gather requirements, define processes ... & Solution Design** - Provide consulting expertise across ServiceNow modules ( ITSM , ITOM, ITBM, HRSD, CSM, SecOps). Translate business needs into process-driven… more