- Reyes Holdings (Rosemont, IL)
- …support providers, for all supported systems. Maintain strict adherence to ITSM and operational processes including ticket management, Incident, Problem, and Change ... Control procedures to ensure timely response, service delivery, and to meet committed SLAs + Other projects or duties as assigned Required Education and Experience: + Bachelor's Degree with 8 plus years of related experience and 4 plus years of management… more
- Koniag Government Services (Chantilly, VA)
- …implementations + Deep experience across multiple ServiceNow product lines (ie ITSM , ITOM, ITBM, CSM, HR, Security Operations, GRC, IntegrationHub) + Experience ... leading technical teams and driving architectural decisions + Demonstrated experience with ServiceNow platform upgrades and complex migration projects **Required Skills and Competencies:** + Experience with ServiceNow Performance Analytics and Reporting +… more
- Insight Global (Universal City, CA)
- …with JAMF for Apple device management. Hands-on knowledge of ServiceNow or similar ITSM platforms. Strong customer service skills with a focus on clear communication ... and patience. Ability to support printers and phones in a large campus environment. Proven reliability and ability to work independently as well as in a team. Excellent problem-solving skills and attention to detail. Previous work in large media,… more
- Guidehouse (Bethesda, MD)
- …environments. + Familiarity with monitoring tools, SIEMs, IDSs, IPS, and ITSM platforms. + Strong mechanical/electro-mechanical aptitude; ability to read schematics ... and SOPs. + Experience in HTS/HCA environments and safety/compliance practices. + Experience with scripting languages (Python, Ruby, Go) for automation and troubleshooting. + Strong multitasking, communication, and documentation skills. **What Would Be Nice To… more
- Leidos (Washington, DC)
- …user support context. + Experience working with Incidents and Requests tickets in an ITSM system (ServiceNow) and adhering to contract SLAs and KPIs. + Obtain & ... maintain a Public Trust Clearance. **Preferred Qualifications:** + Advanced degree in a related field such as Computer Science, Information Technology, or Systems Engineering. + Professional certifications such as Microsoft Certified: Enterprise Administrator… more
- Koniag Government Services (Chantilly, VA)
- …Certified Implementation Specialist (CIS) + Experience with specific ServiceNow modules ( ITSM , ITOM, ITBM, CSM, HRSD, or others) + Business Analysis certifications ... (CBAP, CCBA, PMI-PBA) + ITIL Foundation certification + Ability to translate technical concepts for non-technical audiences and vice versa + Strong organizational skills with ability to manage multiple priorities + Detail-oriented with commitment to accuracy… more
- Insight Global (Plano, TX)
- …tools exposure along with logging and monitoring ServiceNow or similar ITSM tool experience capable to handle change management process Excellent customer ... service and sense of urgency Good communication, presentation, and teamwork skills Excellent remote collaboration skills Finops configuration experience is desirable with GCP platform more
- CACI International (Peterson AFB, CO)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DAF to transition focus from IT operations to mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our team at Peterson SFB in… more
- ServiceNow, Inc. (Jersey City, NJ)
- …Architecture & Design + Design end-to-end ServiceNow solutions across modules such as ITSM , CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows + Define ... and maintain the platform's technical architecture roadmap in alignment with business goals and enterprise standards + Design Architectural standards focused on performance, scalability, and maintainability best practices + Lead technical governance and… more
- Insight Global (Charlotte, NC)
- …knowledge - ServiceNow implementation experience - Working knowledge on other ITSM platforms (ie Cherwell) - Knowledge of application deployment through CI/CD ... process - Experience on integration with Power Platform more