- Truist (Charlotte, NC)
- …both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow, and familiarity with incident, problem, and change ... management processes. 5. Strong experience with monitoring tools such as Dynatrace, Splunk, or CloudWatch for proactive issue detection and troubleshooting. 6. Understanding of infrastructure, application technology stacks, and the software development… more
- V2X (Colorado Springs, CO)
- …Degree. + Experience with DoD IT security requirements. + Experience in utilizing ITSM frameworks. + Experience supporting Department of Air Force (DAF) and local ... base environments. Clearance Requirement: + This position requires an active Department of Defense (DoD) TS-SCI (Tier 5) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work… more
- Insight Global (Jacksonville, FL)
- …detail. Ability to provide in-person, hands-on technical support. Experience with ServiceNow or similar ITSM tools. Previous experience in the healthcare industry. ... The technician will be responsible for refreshing approximately 20 HP desktop and laptop devices per week over a multi-month period. This role requires hands-on, in-person support and a strong commitment to delivering exceptional service in a fast-paced… more
- BAE Systems (Washington, DC)
- …or more relevant work experience. + Experience with IT Service Management ( ITSM ). + Experience with ServiceNow platform. + Proficiency in developing and executing ... SQL queries to troubleshoot and resolve issues. + Experience with SQL scripting, Java, Windows Server, Linux, Oracle, Tomcat, data backups, and load balancing. + Knowledge and understanding of Trusted Thin Client and enhanced VDI (eg, remote GPU and memory… more
- Marex (New York, NY)
- …users across Marex, and our Service Management team that runs core ITSM processes and develops our departmental tooling. Responsibilities: + Project network ... consultancy for different line of business for new technical network requirements. + Maintenance of the Marex Network. + Operational support for all network related issues + Design/Implementation of new network requirements/changes. + Network security design… more
- CREO (Durham, NC)
- …Experience with additional cloud platforms is an advantage + Experience with ITIL and ITSM systems (eg Fresh Service or Service Now) is an advantage + Bachelor's ... degree in relevant field + Strong verbal and writing skills + Demonstrated expertise in Excel, PowerPoint, Word, and Outlook including advanced experience with Excel and PowerPoint + Ability to work on tight deadlines, multi-task, and manage multiple shifting… more
- CACI International (Chantilly, VA)
- …ServiceNow Automated Test Framework (ATF) for complex module testing (eg, ITSM , HRSD, SecOps, custom applications).** + **Test Management Proficiency: Proven, ... in-depth understanding and experience utilizing Zephyr (or a similar Test Management tool like Xray, ALM, or TestRail) to organize, execute, and report on the status of large-scale test cycles, effectively linking automated results to test cases.** +… more
- Leidos (Alexandria, VA)
- …systems and networks + Familiarity with integrating with IT Service Management ( ITSM ) solutions such as ServiceNow + Familiarity with automated alerting and ... reporting If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …and update service requests and incidents within the IT Service Management ( ITSM ) tool. + Provide on-site service support, installation, and configuration with PCs, ... smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related inquiry or issues relating to Microsoft Office, Windows OS, etc. + Imaging of desktop and laptop… more
- MetLife (New York, NY)
- …Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how each ... interacts with the operation of complex production environments. We are looking for an individual who can lead develop concise solutions for complex ideas within the Kubernetes and microservice domain. Exercising critical thinking, collaborate effectively… more