- HUB International (Chicago, IL)
- …solutions are sustainable and scalable. + Coordinate with Process Owners: Collaborate with ITSM , GRC, IAM, and other process owners to ensure workflows align with ... and business concepts to staff. + Strong working knowledge of ServiceNow ITSM modules (Incident, Request, Change, Problem, Knowledge) + Experience with ITSM… more
- Insight Global (Raleigh, NC)
- Job Description About the Role The ITSM Change Coordinator plays a key role in ensuring stable and efficient delivery of IT services across the enterprise. This ... combination of education and experience. . 3+ years of experience supporting ITSM processes, preferably Change, Release, or Incident Management. . Proven experience… more
- Indy Gov (Indianapolis, IN)
- …City-County's digital transformation agenda. This includes evolving IT service management ( ITSM ) practices toward greater agility and aligning with a lean ... City-County's digital transformation agenda. This includes evolving IT service management ( ITSM ) practices toward greater agility and aligning with a lean… more
- Marriott (Bethesda, MD)
- …Date:** 01/06/2026 This is a temporary position. Job Summary The Problem Manager, ITSM , is part of the Technology Experience Center chartered with supporting our ... is instrumental in fostering a root cause-driven culture in partnership with ITSM Practice Owners, Service Desk Leaders, SRE teams, and product owners across… more
- Intact Technology (Warrenton, VA)
- …and mission-critical platforms out there. If you're a ServiceNow expert fluent in ITSM , thrive in high-stakes environments, and have a passion for working on cleared ... closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities. + Lead module development, integrations, and enhancements across the… more
- Southwest Power Pool (Little Rock, AR)
- …- $96,900.00 ServiceNow Developer I | Pay Range: $62,500.00 - $76,550.00 **Join our ITSM team at Southwest Power Pool!** At Southwest Power Pool (SPP), we power the ... reliable and affordable electricity across a 14-state region. Our ITSM team plays a vital role in that mission,...the ServiceNow platform: Flow Designer, Integration Hub, ServiceNow modules ( ITSM , Change, CMDB, ITAM), ideally in a regulated or… more
- Walmart (Sunnyvale, CA)
- …and strategic initiatives. + Define the end-to-end architecture for Change -integrating ITSM (eg, ServiceNow) and other cross functional systems. + Embed policy and ... Leadership:** + Serve as the technical and functional bridge between ITSM , engineering, and operations teams. + **Performance Monitoring:** + Utilizing key… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Technical Knowledge: Strong understanding of ServiceNow platform architecture and various modules ( ITSM , CSM, ITOM, etc.). * ITIL/ ITSM : In-depth knowledge of ... ITIL/ ITSM processes and how to implement them in the ServiceNow platform. * Scripting: Experience with advanced scripting, including business rules, client scripts, and UI actions. * System Integrations: Experience with integrations, including Active… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …technical assistance to system users. * Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current ... Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs, configures, troubleshoots, and upgrades computer related… more
- Fiserv (Omaha, NE)
- …opportunities. + Provide hands-on guidance and support to junior team members on ITSM best practices and tool usage. + Handle escalated client issues, coordinate ... Project Management Professional (PMP) or experience leading Agile/Scrum delivery for ITSM projects. + Familiarity with cloud platforms (AWS, Azure) and… more