- CACI International (Chantilly, VA)
- …of Travel: None * * * The Information Technology Service Management ( ITSM ) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and ... Analyst, you get to: * Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving business and… more
- HUB International (Chicago, IL)
- …solutions are sustainable and scalable. + Coordinate with Process Owners: Collaborate with ITSM , GRC, IAM, and other process owners to ensure workflows align with ... and business concepts to staff. + Strong working knowledge of ServiceNow ITSM modules (Incident, Request, Change, Problem, Knowledge) + Experience with ITSM… more
- Insight Global (Raleigh, NC)
- Job Description About the Role The ITSM Change Coordinator plays a key role in ensuring stable and efficient delivery of IT services across the enterprise. This ... combination of education and experience. . 3+ years of experience supporting ITSM processes, preferably Change, Release, or Incident Management. . Proven experience… more
- Indy Gov (Indianapolis, IN)
- …City-County's digital transformation agenda. This includes evolving IT service management ( ITSM ) practices toward greater agility and aligning with a lean ... City-County's digital transformation agenda. This includes evolving IT service management ( ITSM ) practices toward greater agility and aligning with a lean… more
- Marriott (Bethesda, MD)
- …Date:** 01/13/2026 This is a temporary position. Job Summary The Problem Manager, ITSM , is part of the Technology Experience Center chartered with supporting our ... is instrumental in fostering a root cause-driven culture in partnership with ITSM Practice Owners, Service Desk Leaders, SRE teams, and product owners across… more
- Southwest Power Pool (Little Rock, AR)
- …- $96,900.00 ServiceNow Developer I | Pay Range: $62,500.00 - $76,550.00 **Join our ITSM team at Southwest Power Pool!** At Southwest Power Pool (SPP), we power the ... reliable and affordable electricity across a 14-state region. Our ITSM team plays a vital role in that mission,...the ServiceNow platform: Flow Designer, Integration Hub, ServiceNow modules ( ITSM , Change, CMDB, ITAM), ideally in a regulated or… more
- GovCIO (Alexandria, VA)
- …VA and requires strong expertise in ServiceNow Performance Analytics and ITSM data integration to deliver actionable insights and operational intelligence. ... deliver KPIs, SLA metrics, and operational insights. + Extract and analyze ITSM data from ServiceNow to support leadership decision-making and improve service… more
- Cognizant (Windsor, CT)
- …**Windsor, CT** **Job Summary:** **Mandatory skills:** Field Services, Windows, Desktop, Servicenow, ITSM We are seeking a seasoned IT professional with 10+ years of ... in Windows and Macintosh OS environment . Proficiency in ServiceNow or similar ITSM platforms . Solid understanding of IT Service Management ( ITSM ) and… more
- COOLSOFT (Mechanicsville, VA)
- …governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of ... within an Azure environment. . Strong knowledge of Ivanti Neurons for ITSM . Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident,… more
- Serco (RI)
- …to Fleet requests received via SubHDR hotline, Information Technology System Management ( ITSM ) tickets, naval messages (eg, Casualty Report (CASREP)), or e-mails to ... and training issues. The contractor shall submit or update existing ITSM problem report tickets to document issues, recommendations provided, and actions… more
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