- Fiserv (Omaha, NE)
- …opportunities. + Provide hands-on guidance and support to junior team members on ITSM best practices and tool usage. + Handle escalated client issues, coordinate ... Project Management Professional (PMP) or experience leading Agile/Scrum delivery for ITSM projects. + Familiarity with cloud platforms (AWS, Azure) and… more
- General Dynamics Information Technology (Fairfax, VA)
- …consolidation + Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management + Create and manage ... Experience in developing and customizing ServiceNow applications and modules, especially ITSM + Familiarity with BMC Remedy and/or Helix development and… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …and enterprise initiatives across areas such as IT Service Management ( ITSM ), Enterprise Architect (EA), IT Asset Management (ITAM), Strategic Portfolio Management ... years focused on ServiceNow. . Strong understanding of ServiceNow modules including ITSM , ITOM, ITAM, SPM, CMDB/CSDM, and Service Portal. . Demonstrated experience… more
- System One (Washington, DC)
- …solution of a large-scale ServiceNow initiative. Scope includes supporting the ITSM , ITOM, ITAM, Security Operations, and Strategic Portfolio Management modules. ... Architect or Design Authority. + Deep expertise in: + ITSM (Incident/Problem/Change/Request) + ITOM + ITAM + Security operations...of the following): + Certified Implementation Specialist (CIS) - ITSM / Discovery / CMDB / CSDM + Certified… more
- Cardinal Health (Jefferson City, MO)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more
- Audacy (New York, NY)
- …Managed Service Provider (MSP) to support customers. + Product owner for current ITSM enterprise tool and the optimization and integration of the tool to facilitate ... **Qualifications** **More About You:** **Required:** + 8+ years Technical Support, NOC, or ITSM experience. + 5+ years experience managing 24/7 teams. + 5+ years… more
- The MITRE Corporation (Mclean, VA)
- …Security + Network Modeling and Simulation + IT Service Management ( ITSM ) + Infrastructure Virtualization and Containerization + Cloud Computing By integrating ... deep technical expertise across networking, cloud, and ITSM , we provide our federal sponsors with comprehensive solutions that enable their mission outcomes Roles &… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …support through a variety of methods including phone, email, chat, and enterprise ITSM . **HOW A CLIENT SERVICES SUPPORT SPECIALIST WILL MAKE AN IMPACT:** + Assisting ... issues and questions via multiple support channels including phone, email, and ITSM + Applying troubleshooting, issue isolation & diagnostic techniques beyond Tier 1… more
- Fiserv (Wilmington, DE)
- …and client experience. + Define and enforce standardized operating procedures, ITSM best practices, and change management controls to improve change success ... + 13+ years of experience in IT service management ( ITSM ) and ITIL frameworks, including change, problem, and release...similar tools. + 8+ years of experience with enterprise ITSM platforms (eg, ServiceNow) covering incident, change, and problem… more
- CompuCom (Madison, WI)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more