- TEKsystems (Phoenix, AZ)
- …technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools ... (SCCM, Software Center, Client Center Configuration Manager) Ability to type at least 40 words per minute Ability to multitask effectively and handle 2-3 concurrent chat sessions at a time + Working knowledge of PC technical support, systems administration,… more
- MetLife (Cary, NC)
- …analyze business cases, create control process, perform audits, and maintain ITSM calendars, communications, and SharePoint site. * Conduct regional stakeholder, ... monthly operational review, post implementation and planning meetings. Essential Business Experience and Technical Skills: Required: * 2+ years of related IT Service Management, Operational, Business or Industry work experience * Requires strong oral and… more
- Parkview Health (Fort Wayne, IN)
- …experience as RN. Familiarity with information technology service management ( ITSM ) principals preferred. Familiarity with medical terminology and workflows ... preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player.… more
- Guidehouse (San Antonio, TX)
- …controls + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as App Engine and Scoped Apps + Experience with Software Development ... Lifecycle methodologies, deliverables, and controls + Well-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct training + Experience working in an Agile environment… more
- Continental Tire the Americas, LLC (Marysville, OH)
- …IT audit experience. + At least 2 years of experience working in an ITSM -oriented environment. + Good communication skills, ability to work in teams, and project ... management skills. + **Standards & Rules:** IT Governance (advanced) + **Process:** Process Management & Process analysis (basic) + **Method competencies** + Service Management (advanced) + Project Management (basic) **EEO-Statement:** EEO / Disabled /… more
- General Dynamics Information Technology (Fairfax, VA)
- …IT practices, service management, governance frameworks, and industry standards (ie, ITIL, ITSM , COBIT, ISO). + Proficiency in business tools, such as, Word, Excel, ... Power-Point, Visio, SharePoint, Teams, etc. + Excellent written and verbal skills. + Ability to work independently and as part of a larger team. + Ability to analyze complex data and present findings in a clear and easily understood manner. + Ability to… more
- Parkview North Hospital (Fort Wayne, IN)
- …skills in MS Office. Familiarity with information technology service management ( ITSM ) principles preferred. Ability to translate business needs into technical ... specifications. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organizational skills, strong attention to detail, and demonstrated ability to… more
- Raymond James Financial, Inc. (Denver, CO)
- …lifecycle processes, including triage, escalation, resolution, and documentation using ITSM platforms like ServiceNow + Dashboard Development: Experience creating ... and enhancing real-time dashboards for infrastructure and application performance monitoring. + Cross-Functional Collaboration: Proven ability to work effectively with infrastructure, application, and support teams to streamline workflows and improve system… more
- Ball Corporation (Millersburg, OR)
- …guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Balls future. + Adhere to security ... best practices, governance, and compliance laws such as HIPAA, SOX, GDPR, LGPD, etc. + Define detailed specifications in compliance with operations architecture to solve complex business problems. + Work closely with third-party vendors including software… more
- NTT America, Inc. (Mahwah, NJ)
- …New Jersey (US-NJ), United States (US). The Lead Systems Programming Analyst leads the research, evaluation, design, development, testing, reporting, operational ... and backup recovery solutions using Rubrik. The Lead Systems Programming Analyst is responsible for the research, analysis, design, implementation, maintenance, and… more