- Leidos (Centennial, CO)
- …ASC **IT&C** **(Information Technology and Communications)** **Senior Service Delivery Analyst ** supports the United States Antarctica Program (USAP) IT&C services ... years of experience in working in IT Service delivery as a Tier Analyst . + Industry experience working in a cross-functional matrixed team environment. +… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a ServiceNow Technical Business Analyst - active TS/SCI clearance to support our government customer based ... and maintain a Counterintelligence (CI) Polygraph. The Technical Business Analyst prepares the organization's business processes for seamless implementation with… more
- CACI International (Springfield, VA)
- Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- Virtual Service Operations (Lorton, VA)
- NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are you an experienced network professional ready to advance your ... a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team in Lorton,...including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center** **Category** Charles River Campus ... + Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and… more
- RTX Corporation (Hartford, CT)
- …analysis + Identify areas for operational improvement and automation + Promote ITSM best practices and contribute to process enhancements **Qualifications You Must ... create and interpret Wireshark captures for incident analysis + Familiarity with ITSM platforms (eg, ServiceNow, Remedy) What We Offer: Whether you're just starting… more
- Entergy (New Orleans, LA)
- …documentation of problem resolutions, corrective actions, and lessons learned. + Utilize ITSM tools to track and manage incidents and problem tickets effectively. + ... and IT service management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication and presentation skills.… more
- Clark Construction Group, LLC (Mclean, VA)
- We are looking for a responsive, customer-focused Application Support Analyst to serve as the primary technical support contact for our diverse suite of enterprise ... all incoming incidents and service requests using the IT Service Management ( ITSM ) platform, ensuring accurate documentation from initial contact to resolution +… more
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