- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident /Problem Analyst / Senior ( ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... Incident /Problem Analyst II / Senior Incident /Problem Analyst / Senior ( ITSM ...an Incident /Problem Analyst , focusing on Incident , Problem, and Change Management . You'll collaborate… more
- Mizuho Corporate Bank (New York, NY)
- …fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management ... Join Mizuho as an ITSM Analyst ! In this role you...governance and execution of ITSM processes including Incident , Problem, Change, and Release Management . You… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible ... understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management ( ITSM ) principles and concepts. + Fundamental… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
- ARAMARK (Philadelphia, PA)
- … ownership, communication, and partnership across cybersecurity, IT, and enterprise incident management teams?ensuring events are resolved swiftly, lessons are ... **Job Description** The Security Incident Response Analyst is responsible for...captured, and security posture continuously improves. **Job Responsibilities** Security Incident Management Coordinate and track security incidents… more
- Georgia Systems Operations (Tucker, GA)
- … of ITIL and ITSM processes within Shared Services IT, such as incident management , change management , asset management , software license ... and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and ...Process Management : Execute and oversee ITIL and ITSM processes, including incident management ,… more
- Epsilon, Inc (Kansas City, MO)
- …gather, document, and analyze business requirements for the migration of IT Service Management ( ITSM ) platforms from Remedy to ServiceNow. + Conduct in-depth ... analysis of ITIL processes ( incident , change, service request, problem management ). +...analysis experience + Proven experience as a Senior Business Analyst with a focus on IT service management… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …operational efficiency and customer satisfaction. Key Responsibilities: + Implement and manage ITSM processes, including Incident Management , Problem ... As a Cloud Operations Delivery Analyst focusing on ITSM process delivery,...ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Management ). + Excellent analytical and problem-solving skills. + Strong… more
- City of New York (New York, NY)
- …of the IT Service Management ( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control ... Expedite reported issues affecting end-users with team members and management . - Keep end-user abreast of current incident... management . - Keep end-user abreast of current incident and service request status. - Update all service… more