- Virtual Service Operations (Lorton, VA)
- …cloud networking concepts, including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are...+ Maintain accurate network documentation, including diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to… more
- Marathon Petroleum Corporation (Findlay, OH)
- …for continuous improvement and value creation, both incremental and large-scale. + Incident Management - Ensuring that any incidents affecting processes and ... colleagues, mentors and helps improve the team's abilities around all IT Service Management ( ITSM ) disciplines deployed. + Leads the development, execution, and… more
- Stanford Health Care (Newark, CA)
- …/crisis communications, technology introduction announcements, general communications, service management communications, etc., + Produce high quality content for ... **A Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team to enhance the operations,… more
- PNC (Pittsburgh, PA)
- …with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process PNC will not provide sponsorship for employment visas ... Support Policies, Standards and Procedures, IT Environment, IT Service Management ( ITSM ), PC/Workstation Hardware, PC/Workstation Software, Service Request… more
- Health Care Service Corporation (Nashville, TN)
- …Supplier management * Infrastructure domain knowledge * Continuous improvement * Incident management * Knowledge of required technologies (incl 3rd party ... performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting, and resolving any issues… more
- Charles Schwab (Austin, TX)
- …timely resolution of problems or escalation to a 2nd level team + Provide incident status updates to management and end-users per service level guidelines + ... first contact. We are seeking an **IT Service Support Analyst ** to provide level one support via phone and...Microsoft Office, CRM, VPN, Citrix, and MDM (mobile device management ) + Perform account management and maintenance… more
- Academy Sports + Outdoors (Katy, TX)
- …issues + Experience with current Windows operating systems required + Experience with incident management , problem management , and request fulfillment using ... values hard work, commitment, and growth . As a Technical Support Analyst , you'll provide 24/7 first- and second-level support for our retail stores-troubleshooting… more
- TEKsystems (Phoenix, AZ)
- …incidents to ensure customer satisfaction. + Maintain communication with users and management regarding incident status. + Document and implement standard ... are seeking a skilled and customer-focused IT Service Desk Analyst to provide remote support for internal systems and...ERP, CRM, VPN, Citrix, and MDM. + Perform account management tasks such as password resets and permission updates.… more
- Robert Half Technology (Warren, NJ)
- …and configuration processes while providing best practices for updates and patch management . Offer live support through phone, chat, or email. Build strong ... updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …development teams to work on issues escalated to Tier 2. Adhere to the defined incident management , problem management , change management , release ... Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific… more