- Quality Technology Services, LLC (Suwanee, GA)
- The ** Manager , Enterprise IT - OSC** will lead a team of Enterprise IT engineers responsible for delivering exceptional 24x7 support to employees across global ... in compliance with organizational policies. . Oversee ticket management in the ITSM system, ensuring timely resolution and proper escalation to Tier-2 support. .… more
- AIG (Salida, CO)
- Job Purpose The IT Support Manager is a critical role in our application support team, responsible for the operational health and performance of our applications. ... or project management experience + Demonstrated expertise in IT service management ( ITSM ) and observability tools, especially those that leverage AI for analytics +… more
- Orion Consortium (Columbia, MD)
- …Experience with ITSM tools such as Remedy, Service Now, Service Manager , or equivalent required Experience scheduling in a 24x7 environment Requirements Three ... (3) years of experience in programs and contracts of similar scope, type, and complexity are required. Bachelor's degree in engineering from an accredited college or university is required. Four (4) years of additional network engineering experience may be… more
- General Dynamics Information Technology (Bethesda, MD)
- …experience **Job Description:** GDIT is seeking an **Lead Enterprise Operations Manager ** to join our program supporting the biomedical research community for ... PMP or equivalent certification is strongly preferred. + Experience working with NIH + ITIL/ ITSM **GDIT IS YOUR PLACE:** + Full-flex work week to own your priorities… more
- Endo International (St. Louis, MO)
- …the higher standard we live by every day. **Job Description Summary** The Manager , Information Systems is accountable for ensuring excellence in providing End User ... management, and software deployment systems. + Provide technical ownership of the ITSM software system. Minimum Requirements **Education / Experience / Skills /… more
- The Hertz Corporation (Atlanta, GA)
- …in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless ... + Conduct regular team standups to monitor progress and deliverables. + Enforce ITSM processes for Change, Incident, and Problem Management. + Utilize dashboards and… more
- Highmark Health (Harrisburg, PA)
- …Platform Events, API integrations, and MuleSoft is essential. A basic understanding of ITSM principles and tools like Service Manager or ServiceNow, along with ... knowledge of event-centric architecture, is highly valued. Preferred candidates will hold Salesforce certifications (eg, Administrator, Platform Developer I/II) and have experience in the healthcare or government contracting sectors. Beyond technical… more
- MSys Inc. (Richmond, VA)
- …Strongly Preferred Hybrid Description: Client is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The ... Configuration Manager is responsible for establishing, governing, and continuously improving...and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability… more
- Robert Half Technology (Charlotte, NC)
- …PowerPoint, Visio + IT Service Management: ServiceNow or equivalent ticketing/ ITSM platforms + Methodologies & Frameworks: Agile, Scrum, Waterfall, Hybrid ... (SAFe preferred) + Infrastructure & Cloud Exposure: AWS, Azure, or GCP, Active Directory, networking fundamentals, and system integrations + Vendor & Financial Management: Budget tracking, forecasting, contract oversight Requirements Qualifications + 7+ years… more
- Grant Thornton (Orlando, FL)
- …architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's hybrid work model, this position ... will require in-person attendance at least two days per week, either at a Grant Thornton office or client site About Us About the Team more