- CACI International (Chantilly, VA)
- …enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as ... + Experience with ServiceNow + Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune + Experience with PowerShell scripting +… more
- AeroVironment (Germantown, MD)
- …recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and Knowledge Management). + Develop and ... administration, Intune, device management platforms (Workspace ONE JAMF), Apple Business Manager , Winmagic/BitLocker, DUO and Okta MFA. + Proficiency in network… more
- Red Hat (Austin, TX)
- …customer ecosystems: public clouds (AWS, Azure, GCP), VMware, network devices, ITSM (especially ServiceNow), CMDBs, identity systems, and secret management + ... Arista, Juniper, F5, etc.) + Integration of Ansible with ServiceNow (or other ITSM ) for closed-loop remediation and CMDB synchronization + Automation of Red Hat… more
- Beth Israel Lahey Health (Burlington, MA)
- …workflows. + Ensure accurate and timely updates to the ITSM ticketing system. + Provides on-call/after-hours support. **Competencies:** **Decision Making:** ... how to accomplish defined results with some guidelines. The Manager /Director provides broad guidance and overall direction. **Written Communications:** Ability… more
- Beth Israel Lahey Health (Charlestown, MA)
- …develop standardized workflows. 9. Ensures accurate and timely updates to the ITSM ticketing system **Required Qualifications:** 1. High School diploma or GED ... a wide variety of systems. Knowledge and experience with ITSM systems such as Service Now or Remedy 7....determines how to accomplish defined results with some guidelines. Manager /Director provides broad guidance and overall direction. 4. Written… more
- NTT America, Inc. (Austin, TX)
- …templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . + Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks ... network security, data encryption, etc.) + Expert in ServiceNow ITSM + Expert in Cloud Cost Optimization. Familiar with...languages (Python, Bash, PowerShell, etc.). + Expert in ServiceNow ITSM + Expert in Cloud Cost Optimization. Familiar with… more
- GovCIO (Washington, DC)
- …+ Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). + Perform regular system ... the ServiceNow platform. + Strong understanding of ServiceNow modules, including ITSM , CMDB, and Reporting. + Experience with scripting (JavaScript, Glide, Flow… more
- Binghamton University (Binghamton, NY)
- …The Technical Support Analyst reports to the main campus technical support manager , works closely with members of Technology Support Services, other groups and ... help ensure compatibility with university systems and architecture. + Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. + Use… more
- GovCIO (Washington, DC)
- …ServiceNow Certified System Administrator (CSA) required; Advanced certifications (CIS- ITSM , CIS-Discovery, CAD) highly preferred. + Demonstrated experience ... environments. + Strong understanding of ITIL frameworks and enterprise ITSM /ITOM principles. + Excellent communication skills with ability to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Washington, DC)
- …DC and is a hybrid remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. ... + Contributes ITSM -related recommendations for implementation consideration spanning across service management...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more