- NTT America, Inc. (Plano, TX)
- …and forward-thinking organization, apply now. We are currently seeking a Account Service Manager - ITSM to join our team in Plano, Texas (US-TX), United ... tactical to strategic. We are currently seeking a CSI Manager to join our team. The change Manager...▪ You have 5 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module.… more
- Baird & Warner (Chicago, IL)
- …for homebuyers and sellers to realize their real estate dreams. Job Summary The ITSM and Service Manager is responsible for overseeing the daily operations of ... aligning them with business objectives. Using the ITIL framework, the manager will drive continuous service improvement, manage major incidents and changes,… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
- Leidos (Fort Belvoir, VA)
- **Description** This **Senior** **IT Service Management ( ITSM ) Problem Manager ** position is a specialized role within the DTRA I3TS program. This unique role ... problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + Reporting: Generate...align with ITIL standards and contribute to the overall ITSM framework. + Customer Focus: Understand the impact of… more
- Marriott (Bethesda, MD)
- …**Expiration Date:** 01/06/2026 This is a temporary position. Job Summary The Problem Manager , ITSM , is part of the Technology Experience Center chartered with ... structured root cause analysis and coordinating cross-functional teams, the Problem Manager ensures that recurring issues are addressed effectively and permanently.… more
- Travelers Insurance Company (St. Paul, MN)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is currently hiring for a Service Now ITSM Engineer to provide extensive ITSM expertise in the operations of the technology on the AFSCI ... onsite only position. **Responsibilities** Gathers information concerning the capabilities of ITSM products; investigates the technical capabilities of ITSM … more
- MongoDB (New York, NY)
- …and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET Engineering to implement and enforce ITIL best ... Senior Director of GET and the Asset Management Senior Manager to manage the global support budget effectively +...Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT) across all MongoDB… more
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