- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …Architect for ServiceNow works as a team lead along with the Service Delivery Manager , as well as with our Managed Service Provider, supporting all team members to ... may include:** + Lead the end-to-end architecture of ServiceNow ecosystems encompassing ITSM , ITOM, IRM, HRSD, SecOps, and other enterprise modules. + Translate… more
- St. Luke's Health System (Boise, ID)
- **Overview** St. Luke's Health System is seeking a Senior IHT Process Manager to join our Enterprise Service Management (ESM) team with the ServiceNow Platform. The ... Senior IHT Process Manager is responsible for the strategic leadership and enterprise...of multiple Enterprise Service Management (ESM), IT Service Management ( ITSM ) processes based on the Information Technology Infrastructure Library… more
- Cognizant (Houston, TX)
- **Job Title: Service Delivery Manager ** **Job Location- Onsite- Houston, Texas, USA** We are seeking a proactive and experienced **Service Delivery Manager ... operational efficiency and transparency. . Leverage **ServiceNow (SNOW)** for ITSM processes, including ticket management, service catalog, and knowledge base.… more
- Cognizant (Anchorage, AK)
- …business solutions for Fortune 500 clients. **About the Role** As a Service Delivery Manager - Senior Manager , you will lead multi-tower managed services for ... . Own incident, problem, change, and knowledge management processes, leveraging ServiceNow/ ITSM and CMDB. . Lead service-level reviews, reporting, and improvement… more
- WSP USA (Los Angeles, CA)
- **Onsite IT Operations Manager ** **Position Summary** We are seeking an experienced IT Operations Manager to lead IT service management operations for the Orange ... Management, Change Management, and Service Request fulfillment + Manage and optimize ITSM tools including JIRA Service Management and ConnectWise platforms + Define… more
- CUNY (New York, NY)
- Director of Virtualization, Storage, and Platform Services (IT Computer Systems Manager 6) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
- OneMain Financial (Baltimore, MD)
- OneMain Financial is seeking a strategically minded, technically fluent Software Engineering Manager to lead and evolve our ServiceNow practice. This is a ... leadership with cross-functional delivery responsibility . Deep hands-on experience with ITSM , CMDB, ITOM, HRSD, SAM, Integration Hub, and AI-powered workflows .… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an opening for a ServiceNow Requirements Manager (SETA) in **Chantilly, VA** with experience capturing customer business needs, quantifying ... of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is a must as candidates will be… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Project Manager 2 (NY HELPs) Occupational Category IT Engineering, Sciences Salary Grade 23 ... Understanding and entering agency business needs and use-cases into ITSM and monitoring technical changes to determine how they...IT systems such as SMART for entry creation, and ITSM for managing new ideas and tracking workflow. Minimum… more
- Sumitomo Pharma (Marlborough, MA)
- …dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have experience providing technical ... computer chat. + Field incoming requests toInformation TechnologyviaService Management ( ITSM ) toolassignment group, e-mail,instant message,and in person to ensure… more