- WSP USA (Los Angeles, CA)
- **Onsite IT Operations Manager ** **Position Summary** We are seeking an experienced IT Operations Manager to lead IT service management operations for the Orange ... Management, Change Management, and Service Request fulfillment + Manage and optimize ITSM tools including JIRA Service Management and ConnectWise platforms + Define… more
- CUNY (New York, NY)
- Director of Virtualization, Storage, and Platform Services (IT Computer Systems Manager 6) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
- OneMain Financial (Baltimore, MD)
- OneMain Financial is seeking a strategically minded, technically fluent Software Engineering Manager to lead and evolve our ServiceNow practice. This is a ... leadership with cross-functional delivery responsibility . Deep hands-on experience with ITSM , CMDB, ITOM, HRSD, SAM, Integration Hub, and AI-powered workflows .… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an opening for a ServiceNow Requirements Manager (SETA) in **Chantilly, VA** with experience capturing customer business needs, quantifying ... of those requirements to a development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is a must as candidates will be… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Project Manager 2 (NY HELPs) Occupational Category IT Engineering, Sciences Salary Grade 23 ... Understanding and entering agency business needs and use-cases into ITSM and monitoring technical changes to determine how they...IT systems such as SMART for entry creation, and ITSM for managing new ideas and tracking workflow. Minimum… more
- Sumitomo Pharma (Marlborough, MA)
- …dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have experience providing technical ... computer chat. + Field incoming requests toInformation TechnologyviaService Management ( ITSM ) toolassignment group, e-mail,instant message,and in person to ensure… more
- J&J Family of Companies (Raritan, NJ)
- …**Job Description:** We are seeking a multifaceted and innovative **Senior Manager , Process & AI Automation, Application Reliability** to spearhead our efforts ... cross-sector service. You'll work hands-on with Application Reliability service managers, ITSM process owners, process users and platform engineers to uncover… more
- WestRock Company (Atlanta, GA)
- …way we work by using disruptive technology We are seeking a Technical Manager with a senior-level engineering background and proven leadership experience. This role ... issues, and prioritize incidents. * Ensure all technical documentation aligns with ITSM standards and audit requirements. Leadership & Team Management * Lead and… more
- NVIDIA (Santa Clara, CA)
- …amazing people. At NVIDIA, we are seeking a highly skilled Senior Engineer Operations Manager to join our world-class NGC Cloud team. In this role, you will help ... Coordinate incident, problem, and process adjustment procedures in alignment with ITSM guidelines + Collaborate with multi-functional teams to identify operational… more
- Quanta Services (Rapid City, SD)
- …with our team. About this Role At Brink Constructors, Inc., the IT Manager designs, implements, and maintains reliable and secure IT systems that support daily ... End-User Services & Field Enablement + Run the service desk with ITSM best practices (incident, request, problem, change), meeting SLAs and improving first-call… more
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