- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... change management during transformation efforts. + Leads a team of ITSM and ServiceNow professionals, including administrators, developers, process owners,… more
- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, ... practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you...policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding. **Planning and… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- Insight Global (Lexington, MA)
- …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... reasonable accommodation due to a disability during the application or recruiting process , please send a request to ###@insightglobal.com.To learn more about how we… more
- Henry Ford Health System (Detroit, MI)
- …batch jobs. + Oversees the day-to-day operation of one or more assigned ITSM process (es), including process adherence, reporting and escalating ... process improvement initiative. + Acts as the ITSM process expert. Provides process ...Experience in one or more Service Management and/or Business Process Management roles, such as Change/Incident/Problem Manager … more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- TEKsystems (Columbus, OH)
- Skills Itsm , Process improvement, Incident management, Itil v3, change management, IT Asset Mgmt, Itil, Itil service management Top Skills Details Itsm , ... that facilitate the ongoing success of IT-SMO functions -Work within the ITSM platform (ServiceNow) to update tickets, assets, configuration items, and related… more
- Comcast (Philadelphia, PA)
- …position is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, ... + Introduce the use of AI technologies into the ITSM proceses + Support process governance by monitoring compliance and identifying areas for improvement.… more
- US Bank (Oshkosh, WI)
- …excel at-all from Day One. **Job Description** We are seeking a **Business Process Manager ** with expertise in **Change, Incident, and Problem Management** to ... likes to have fun while modernizing IT Service Management ( ITSM ) practices across ServiceNow. This role operates in a...and recommendations. + Develop KPIs and dashboards to measure process effectiveness and inform decisions. + Support adoption of… more