- SOS International LLC (Fort Huachuca, AZ)
- …seeking an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …ITSM ) process lifecycles. + Functions as a lead business partner with ITSM process stakeholders and team members. + Monitors processes for alignment with ... ITSM best practices. + Responsible for ensuring ITSM process and quality deviations are remediated and serves as an ITSM team escalation point of contact… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own...drive the Problem Management practice, coaching stakeholders through the process to ensure that problem tasks are completed in… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
- Citigroup (New Castle, DE)
- …the Technology Change Enablement process at Citi. Working with peer ITSM process owners, operational execution/delivery owners, along with customers and ... Citi's IT Service Management ( ITSM ) organization supports hundreds of thousands of IT...business-driven priorities. The IT Service Management Technology Change Enablement Process Owner is a key member of the IT… more
- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- Warner Bros. Discovery (Atlanta, GA)
- …enterprise service strategies and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion for ... to end users. + Collaborate with the Request Catalog Manager to ensure process alignment with the...collaborating closely with IT operations teams, business units, and process owners across ITSM . + Partner with… more
- Zions Bancorporation (Midvale, UT)
- …over 150 years. Help us transform our workforce of the future, today. The ITSM Manager is responsible for overseeing the design, implementation, and continuous ... Zions Bancorporation is seeking an Information Technology Operations Manager with ITIL, ITSM , and strong operational leadership experience to join the IT Service… more
- SMBC (Charlotte, NC)
- …its employees. **Role Description** We are seeking a skilled ServiceNow Testing Manager to oversee test planning and execution while also driving requirements ... hybrid role demands a strong understanding of the ServiceNow platform, including modules like ITSM , ITOM, HRSD, or GRC, as well as a structured approach to software… more